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Kevin Joyce Pest Management
We have a full-time position available for an EXPERIENCED CUSTOMER SERVICE & OFFICE ADMINISTRATOR ALL ROUNDER to join our team. About the Business Kevin Joyce Pest Management is a well-established and leading pest con…
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About the role
We have a full-time position available for an EXPERIENCED CUSTOMER SERVICE & OFFICE ADMINISTRATOR ALL ROUNDER to join our team.
About the Business
Kevin Joyce Pest Management is a well-established and leading pest control company based in Tempe with over 50 years experience, focused on residential properties, strata complexes and commercial premises.
About the Role
The position is full time, and you will be working Monday-Friday with rotating Saturday work.
Scheduling and ad hoc pest management works for technicians
Rescheduling pest management works to meet often changing/conflicting client priorities
Liaising with clients to confirm bookings
Responding to client enquiries (phone calls and emails)
Submission of invoices and associated reports to clients (some through various client online portals)
Following up & working on quotes same time the quote is handed over
Providing administrative support to management
Updating and maintaining files, databases.
Control of documents (templates, forms, outgoing quotes etc)
Maintaining client records
Ordering / maintaining office supplies and chemicals.
To be successful in this role you MUST have:
Well-developed administrative skills
Strong computer literacy skills (with demonstrated intermediate knowledge of Microsoft Office, including Outlook, Word & Excel)
A high attention to detail
Excellent communication skills – interpersonal, written and verbal
Strong organisational and time management skills as well as the ability to work well in a fast-paced environment
The ability to manage tasks in compliance with company and client policies & procedures
The ability to work independently as well as a team.
Great customer service skills and the ability to build rapport.
Experience in CRM Systems – Desirable but not essential
Familiar with maintaining ISO Quality Management Systems.
To apply please upload your resume and cover letter or email to man••••@kevinjoyceservices.com.au or call (02) •••• •344.
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Kevin Joyce Pest Management
We have a full-time position available for an EXPERIENCED CUSTOMER SERVICE & OFFICE ADMINISTRATOR ALL ROUNDER to join our team. About the Business Kevin Joyce Pest Management is a well-established and leading pest con…
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