Career Advisor

Ready to take your retail, sales or customer service skills in a new direction?

Do you enjoy building relationships, helping people achieve their goals, and delivering outstanding customer service? If you're looking for a rewarding career where your people skills, sales experience, and ability to achieve results can make a real difference, this could be the perfect opportunity for you.

About Echo
Echo is a not-for-profit organisation proudly delivering inclusive employment services across South East Melbourne. We empower people to achieve their goals by connecting them to meaningful, sustainable employment opportunities through the Inclusive Employment Australia (IEA) program.

We're looking for a motivated Career Advisor to work across our sites in Narre Warren, Cranbourne and Pakenham to help connect job seekers with meaningful employment opportunities while building strong relationships with local employers.

This is a hands-on, people-focused role that combines customer service and sales. You'll be expected to proactively contact employers through phone calls, networking, and face-to-face visits to generate employment opportunities for participants. If you're confident starting conversations, building new relationships, and working towards targets, you'll thrive in this role.

What You'll Do

• Build relationships with employers to create job opportunities

• Cold call, network, and conduct employer visits

• Support participants with job readiness, resumes, and interview preparation

• Match participants to suitable vacancies

• Provide post-placement support to employers and participants

• Maintain accurate records and compliance requirements

What You'll Bring

• Strong communication and relationship-building skills

• Confidence speaking with employers face-to-face and over the phone

• A proactive, results-driven approach

• Excellent organisational and time management skills

• A passion for helping people achieve their goals

 Why Join Echo?

At Echo, we value our people and recognise their contribution. We offer a rewarding career with a range of benefits, including:

• Performance-based bonuses (quarterly benchmarks)

• 12% Superannuation

• 17.5% Leave Loading

• Salary Packaging – maximise your take-home pay with NFP tax benefits and meal & entertainment options

• Additional Leave Benefits – 4 x Wellness Days, Birthday Leave, option to purchase extra leave

• Above-award Paid Parental Leave

• Employee Assistance Program – wellbeing and counselling support

• Professional Development – accredited training and growth opportunities

• Company laptop and iPhone

• Retail Discounts through the Flare Employee Program

Join Us

If you’re ready to empower others and grow your career with a purpose-driven organisation, we’d love to hear from you.

To apply, please submit your resume and a cover letter outlining your suitability for the role.

Employment with Echo requires eligibility to work in Australia, a current driver’s licence, National Police Clearance, and a Working with Children Check.

Echo is an Equal Opportunity Employer and strongly encourages applications from people with disability, Aboriginal and Torres Strait Islander peoples, mature-aged workers, and individuals from culturally and linguistically diverse backgrounds.