Experience Allied Health Administrator

Experience Allied Health Administrator  First Choice Allied Health - Ascot Vale, Melbourne VIC 
 Full time 

• Supportive team with a genuine learning culture 

• Clinic-based, all-rounder position with real variety 

About us 
First Choice Allied Health is a registered NDIS provider and a multidisciplinary clinic providing Occupational Therapy, Speech Pathology, as well as Psychology services. We're passionate about delivering high-quality, client-centred care and just as committed to building a supportive, collaborative team behind the scenes. As our clinic continues to grow, we're looking for someone who is excited to grow alongside us and build a long-term career.

The opportunity 
This is more than an admin role. We're seeking a proactive, reliable Experience Allied Health Administrator — the person who keeps everything running smoothly and everyone moving in the same direction. 
Working closely with the Director and clinical team, practice manager. It's ideal for someone who loves bringing order to a busy environment, thrives on responsibility, and is looking for a clear pathway into practice management. For the right person, that next step is very much on the table. 

What you'll be doing 
Administration & operations — Provide day-to-day administrative support across the clinic, back up the reception and admin team when needed (calls, bookings, enquiries, diary management), and keep daily workflow running smoothly. You'll monitor and follow up tasks through to completion and help coordinate communication and workflow between administrations, therapists and management.

• Ensure our clients and their families receive an excellent service  

• Ensure a smooth client journey through our service from referral, booking, clinic admin and billing:  

• Handle new enquiries (via telephone, email, website, and fax) in a professional and friendly manner.  

• Use client management software to ensure timely and accurate client bookings with appropriate clinicians.  

• Ensure all paperwork is completed fully and accurately  

• Diary and wait list management  

• Support clinicians with administrative tasks (such as sending correspondence, scanning and filing).  

• Ensure compliance in service delivery (Medicare, NDIS, DVA, 3rd party payers, WorkCover)  

  
About you 
Essential: 

• Minimum 2 years' experience in health administration

• Strong organisational and time-management skills 

• Excellent written and verbal communication 

• Ability to multitask, prioritise, and stay across the detail 

• Confidence to take initiative and work independently 

• Experience in an allied health and NDIS

You're proactive and solution-focused, reliable and accountable, adaptable and eager to learn. You're a natural coordinator and communicator who brings a positive, team-first attitude to everything you do. 

Why join us 
You'll join a warm, collaborative team that genuinely invests in its people. You'll enjoy variety and real responsibility from day one.

Ready to apply? 
If this sounds like the right opportunity for you, we'd love to hear from you. To be considered for this role, you must submit both your CV and a cover letter. In your cover letter, please tell us about your relevant experience and why you're interested in joining First Choice Allied Health. Applications submitted without both documents will not be considered.