Regional Manager

Smart Apprenticeship Solutions is a quality Group Training Organisation and part of The BUSY Group, one of Australia’s largest providers in employment, education and training. We deliver innovative employment and training solutions across eastern Australia, helping organisations and apprentices thrive.

Lead with purpose. Shape regional growth. Make a real impact.

Are you a confident leader who thrives on building strong relationships, driving performance, and supporting apprentices and trainees to succeed? SMART Apprenticeship Solutions and SQUAD Employment & Training are seeking an experienced GTO Regional Manager to lead our Field Officer team and champion high‑quality apprenticeship and traineeship outcomes across QLD/NSW/VIC.

This is your opportunity to step into a senior role where your leadership directly influences commencements, retention, completions, host employer satisfaction and regional growth.

You’ll be at the heart of our mission — ensuring apprentices and trainees receive exceptional support while host employers experience a seamless, professional service. As a senior leader, you’ll model our values, drive a safety‑first culture, and deliver operational excellence that strengthens our regional performance.

What You Will Lead and Deliver

• Safety leadership — champion zero harm, zero tolerance, and ensure every apprentice/trainee receives a full safety induction before placement.
• Stakeholder engagement — build strong relationships with host employers, industry groups, schools, RTOs, ACAP providers and government stakeholders.
• Caseload growth — drive regional strategies that increase commencements, retention and successful completions.
• People leadership — coach and mentor Field Officers, manage performance, and build a high‑performing, values‑driven team.
• Quality & compliance — ensure all GTO documents, contracts, WHS records and CRM data are accurate, current and compliant.
• Financial performance — manage regional budgets, monitor financial reports, and identify opportunities to improve sustainability.

Why You’ll Love This Role

• Supportive senior leadership and a collaborative national team
• Opportunities for professional development and career progression.
• Meaningful work that directly supports apprentices and trainees across Australia.
• A values‑driven organisation committed to quality, compliance, and community impact.

What You’ll Bring

• Strong experience in the Australian Apprenticeships, VET, GTO or employment services sector.
• Proven ability to lead geographically dispersed teams and achieve KPI‑driven outcomes.
• High‑level stakeholder management and negotiation skills.
• Confidence interpreting awards, guidelines, legislation and GTO standards.
• Excellent planning, prioritisation and analytical capability.
• Commitment to safety leadership and child safety principles.
• Resilience, adaptability and a genuine passion for supporting apprentices and trainees.
• A tertiary qualification in business, education, community services or a related field is desirable — however, equivalent industry experience within the GTO or Australian Apprenticeships sector is highly regarded.

Next Steps

If you’re a confident leader with strong commercial acumen, a passion for stakeholder engagement and a commitment to safety and quality, we’d love to hear from you.

Candidate care is important to us, this role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role.

SMART Apprenticeship Solutions and SQUAD puts the best interest of children and young people first by adhering to the Child Safety Organisation National Principles.  The appointment of successful applicants will be subject to satisfactory employment screening including, criminal history and relevant working with children checks.

We are committed to achieving a diverse workforce and strongly encourages applications from First Nations People, veterans, people from culturally diverse backgrounds and people with disabilities.