Enrolments and Engagement Lead

About us  

The Industry School, formerly the AITC, is unlike any other senior school. We’re for young people who seek a deliberately different educational experience. An industry-driven one. For those who want to learn in the classroom, within workplaces, and on the job. We’re for those young people who seek to start building real-world strengths and skills now, not only in the future. 

We provide a unique two-to-three-year program for young people in Years 10 to 12 designed to progressively develop employability skills and achieve individualized learning goals while meeting the requirements of the Queensland Curriculum and Assessment Authority (QCAA) and the Australian Skills Quality Authority (ASQA). Our aim is to seamlessly blend senior education and vocational training to engage young people in purposeful learning experiences that are relevant to the real world of industry.

Values and Benefits

Our values play a critical role in cultivating culture. They set the standards for how we behave, interact with others, make decisions, and choose to act. They are:

Demonstrate genuine care  |  Think progressively  |  Take courageous action  | Achieve inspiring outcomes  |  Contribute authentically   |  Succeed collectively

We value and recognise our people through a range of benefits including superannuation matching after a qualifying period, access to corporate rate health insurance, salary packaging, staff discounts, Employee Assistance Programs, Professional Development, and the opportunity to participate in community-based activities in Australia and Cambodia to name a few.

About the role  

We’re looking for an experienced and people-focused Enrolments and Engagement Lead to help prospective students and their families navigate their journey with us—from their first enquiry through to commencement.

This is an organisation-wide role supporting our campuses to strengthen enrolment processes, improve conversion outcomes and deliver a consistently positive experience for students, families and referral partners.

You’ll work closely with Principals, Business Services Managers, the Growth team and campus staff to make sure every prospective student receives timely, helpful and engaging support. You’ll bring together people, processes and data to help campuses identify opportunities, overcome barriers and improve the way they manage enquiries and enrolments. This is opportunity is Full-Time on a 24month contract. 

Your key responsibilities will include:

• Supporting and developing the enrolments team to deliver a high-quality experience.
• Working with campuses to improve enquiry follow-up, pipeline management and conversion.
• Using enrolment data, trends and customer feedback to identify opportunities and make recommendations.
• Providing clear reporting and insights to support planning and decision-making.
• Helping develop consistent enrolment processes and customer journeys across The Industry School.
• Building strong relationships with students, families, feeder schools, referral partners and community organisations.
• Supporting events and engagement activities that help prospective students learn more about The Industry School.
• Sharing good practice and building enrolment and customer experience capability across the organisation.
• Identifying ways to make our systems, processes and communication more effective.

This role would suit someone who enjoys combining people, strategy and practical problem-solving.

You’ll need to be comfortable working across multiple campuses, building relationships with a range of stakeholders and using data to improve outcomes. 

About you

You may come from a background in enrolments, admissions, sales, marketing, customer experience, events or another role involving lead management and relationship-building.

Most importantly, you will be able to demonstrate:

• Experience converting enquiries or leads into successful outcomes.
• The ability to build trust and positive relationships with students, families and stakeholders.
• Experience supporting, leading or motivating a team.
• Strong communication, organisation and follow-up skills.
• The ability to use data and feedback to identify improvements.
• A practical and collaborative approach to solving problems.
• The ability to work confidently with people across different campuses and teams.
• Alignment with the values of The Industry School.

Experience in the following would also be valuable:

• Education, enrolments or admissions.
• Events and community engagement.
• CRM systems, databases or pipeline management.
• Education platforms such as TASS, Compass or Digistorm.

What you’ll need

• Relevant qualifications or experience in marketing, sales, events, enrolments, customer experience or a related area.
• A current Queensland Blue Card.
• A valid driver licence and the ability to travel between campuses when required.
• The right to work in Australia.

To Apply 

If this role has sparked your interest, please Apply Now 

Applications Close: 4 September 2026.

Please note: Interviewing may commence prior to the closing date on receipt of application. Candidates are therefore encouraged to apply as soon as practicable. 

For further information or a copy of the Position Description, please contact Olivia at people@theindustryschool.com.au

All young people who come to The Industry School have a right to feel and be safe. We are committed to the safety and wellbeing of all young people. We are committed to providing a child safe and child friendly environment, where young people are safe, feel safe and are able to actively participate in decisions that affect their lives. We have a zero tolerance for child abuse and other harm. All teaching candidates must be QCT registered. All other candidates must hold entitlement to work in Australia and a current working with children check. Successful candidates will be subject to relevant background checks, including a police check, to determine suitability and ensure compliance to working with children legislation. All candidates are subject to the requirement to disclose any information relevant to your eligibility to engage in activities including children.to working with children legislation. All candidates are subject to the requirement to disclose any information relevant to your eligibility to engage in activities including children.