Assistant Venue Manager - Quarterdeck & Splash Bar

Join Our Team
Are you a passionate hospitality leader with proven experience in leading high-performing teams? We are seeking a motivated and driven Assistant Venue Manager to join the leadership team across our Quarterdeck and Splashbar departments on a permanent full-time basis.
 
The Role
As our Assistant Venue Manager, you’ll be responsible for ensuring smooth daily operations and exceptional service. You’ll take charge of delivering a remarkable guest experience, guiding our team with meticulous attention to detail and a commitment to excellence. Your leadership will be vital in upholding our high standards and continuously elevating the guest experience.
  
About You

• Tertiary qualifications in Hospitality, Retail, Business, or related field (desirable)
• Minimum three (3) years industry experience at a managerial level 
• Demonstrated experience leading, developing and mentoring a team
• Current Responsible Service of Alcohol Statement of Attainment
• Current Responsible Management of Licenced Venues Certificate and Approved Manager’s Licence
• Demonstrated experience responding to and resolving disputes relating to the Responsible Service of Alcohol
• Demonstrated understanding of restaurant and bar practices
• Strong knowledge of cocktails, beer and wines
• Demonstrated ability to provide exceptional customer service to both internal and external customers and guests
• Ability to work in a fast-paced environment with exceptional organisational skills and the ability to work under pressure
• Willing to obtain Current Statement of Attainment for Pool Lifeguard Award and First Aid / CPR Certificate.
• Professional presentation and exceptional communication skills
• Demonstrated knowledge of food safety and hygiene practices
• Flexibility to work various shifts including weekends, nights and public holidays

Why join us

• Work in the region’s premier destination for dining, events and entertainment.
• Permanent Full-time position
• Idyllic location in tropical North Queensland
• Straight shifts – no split shifts
• Penalties apply on weekends, late nights and public holidays
• Uniforms supplied and laundered
• Free car parking
• Employee Assistance Program
• Corporate discount on health insurance
• Paid Parental Leave
• Generous discounts across the Morris Group
• Permanent career opportunities with pathways into leadership and management levels and between sister properties around Australia.   

About Us
The Ville is tropical North Queensland’s premier destination for dining, events and entertainment; located in gorgeous Townsville boasting 300 days of sunshine every year. Rising from the edge of the Great Barrier Reef, The Ville combines casual sophistication with the vibrant, playful spirit of modern Australia. Featuring award winning restaurants, world-class facilities and entertainment, The Ville is one of Queensland’s hottest tourism destinations.  We’re always on the lookout for the best and brightest talent across every aspect of hospitality, tourism, corporate services, gaming, and everything in between to give our guests an unmatched holiday experience.
  
The Ville’s parent company, Morris Group, also owns and operates a collection of hotels and luxury lodges in North Queensland in addition to owning a Melbourne-based hospitality company that operates some of the city’s most iconic hotels.
  
As part of the Morris Group, we are passionate about driving sustainability action and being part of the shift toward a net zero future. That’s why sustainable practices are at the heart of everything we do. We live and breathe it so that future generations can enjoy all the spoils our region has to offer. We are continuously working toward group-wide goals that focus on People, Place, and Planet. We’re on a mission to find a better way to do the work we love to make a positive impact for the world around us.
  
Please note: Applicants must have eligible working rights in Australia.
  
Morris Group is an equal opportunity employer and welcomes people from diverse backgrounds and life experiences, including race, religion, gender identity or expression, sexual orientation, nationality, disability, or age.  Applications close:  9 September 2026.