Supervisor

Are you looking for an opportunity to lead a dynamic team and make a positive impact on communities? Are you committed to cultural competency & the respectful and positive engagement with First Nations clients & communities?

We are seeking a permanent full-time Supervisor to join our Townsville team.

Community Corrections is responsible for supervising adults subject to Community Based Orders and/or Parole. We aim to protect the community & reduce re-offending by supervising clients & supporting them to achieve meaningful change. Northern Region is committed to diversity, professional maturity & creativity in a complex and evolving practice of Human Services. This offers a variety of environments and opportunities for people seeking diversity & opportunities to explore some of the most beautiful scenery in Australia.

The Supervisor ensures a high level of community safety through the effective leadership of Case Managers, who in turn, supervise clients within the community addressing their assessed risks & needs. You will play a vital role in protecting the community, working as part of a dedicated team, you will act as an agent of change to address offending behaviour & encourage rehabilitation, making our communities safer.

Experience & skills:

• Are self-aware and consistent with the attitudes and behaviours that need to be modelled in a correctional environment
• Are resilient to remain motivated in achieving high standards in the delivery of essential frontline services
• Are well rounded in administrative and technical skills that assist in the achievement of workplace goals
• Are aspiring to commit to a career in the public service and the levels of accountability required
• Are committed to Department's goal to protect community safety and make a difference to changing lives
• Are committed to addressing the issues impacting upon the over representation of Aboriginal and Torres Strait Islanders offenders in the criminal justice system.
• The possession of a C class licence is required and will be mandatory in specific locations where it is identified as essential by the hiring panel.
• There may be instances where the incumbent will be required to work hours outside the normal work hours, undertake travel to other locations, or temporarily work from an alternate location.

INCENTIVES:

∙ An attractive salary package including 12.75% superannuation and annual leave loading
∙ Industry-leading training & support as well as promotional & development opportunities
∙ Family support through parental leave & flexible working arrangements
∙ Benefit from competitive remuneration & employment terms & conditions as well as rural & remote incentives (where applicable)
∙ Gain the satisfaction of working in a professional workforce committed to quality service delivery in the community

WE ARE LOOKING FOR PEOPLE WHO

Are relationships-focused, have strong stakeholder engagement, communication, written and time management skills and committed to great customer service. You will join an organisation committed to creating diverse, inclusive, connected, capable and supportive workplaces.

Applications to remain current for 12 months.

Job Ad Reference: QLD/698679/26

Closing Date: Thursday, 10th September 2026