Medical Receptionist / Administration Assistant – Casual

Queensland Rehabilitation Specialists (QRS) is a private specialist rehabilitation and pain management clinic looking for an experienced and enthusiastic Medical Receptionist / Administration Assistant to join our team on a casual basis.

We are looking for someone who is confident working in a busy medical reception environment, has excellent communication skills, and is able to provide a high level of service to our patients and doctors.

The position will primarily be based at our front desk, with responsibilities including:

• Welcoming and assisting patients in a professional and friendly manner

• Answering and managing phone calls and patient enquiries

• Managing appointments, bookings and doctor diaries

• Managing general billing, including private patients, Medicare, private health and third-party billing

• Liaising with patients, doctors, specialists, insurers and external medical providers

• Assisting doctors with the preparation and coordination of medical reports, letters and other clinical correspondence

• Compiling medical records and documentation in response to medical records requests

• Ensuring reports, records and documentation are completed accurately and within required timeframes

• General reception and office administration

• Supporting the wider clinic team as required

We are ideally looking for someone with previous medical reception or medical administration experience who can confidently step into the role and work independently.

You will have:

• Previous experience in a medical reception or medical administration role

• Experience with medical billing, including Medicare and third-party billing

• Excellent written and verbal communication skills

• Strong attention to detail and accuracy

• Confidence communicating with patients and medical professionals

• Good organisational and time-management skills

• The ability to manage competing priorities in a busy environment

• A professional, friendly and approachable manner

• The ability to work independently as well as part of a team

• Experience with medical reports, correspondence and medical records requests will be highly regarded

Experience working within a specialist medical practice, rehabilitation, pain management or similar setting will be advantageous.

This is a casual position, with regular availability required on:

• Monday

• Wednesday

• Additional cover as required, including leave and staff absences

There may be opportunities for additional hours as the needs of the clinic grow.

• A friendly and supportive team environment

• A varied role with the opportunity to develop your medical administration skills

• The opportunity to work closely with specialist doctors and gain further experience in a private specialist practice

• Room to grow within the role for the right person

• Potential for increased hours and responsibilities over time

If you are an experienced medical administrator looking for a role where you can become an integral part of a growing specialist practice, we would love to hear from you.

Apply now with your resume and a brief cover letter outlining your relevant experience.