Small Business Banker

• Be part of a collaborative & high performing relationship-driven culture
• Grow alongside your customers
• Location: Geraldton, Goldfields & Pilbara

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand. 
 
At NAB, small businesses are the heartbeat of Regional WA, from family-run operations and tradies, to growers, miners, and local entrepreneurs building something from the ground up. As a Small Business Banker, you won’t just manage a portfolio, you’ll play a key role in helping local businesses thrive, employ, and grow their communities. 

Each day, you’ll go above and beyond to: 

• Keep things simple whilst managing Small Business customers business and home lending requests
• Move with speed in this role to grow revenue and drive customer advocacy
• Be customer obsessed and increase the portion of customers who consider NAB to be their Bank of Choice.
• Own it by understanding our customers’ needs to provide tailored holistic banking solutions.
• Win together by engaging and building relationships with our Retail Branch and Broker network to increase portfolio performance and customer outcomes.

We’re looking for the best and brightest to deliver the best for our customers. You’ll need: 

• Motivation to build genuine personal connections with our customers, empowering them to feel confident and bring their business dreams to life.
• Lending experience in business banking or retail banking
• Excellent understanding of the SME Market
• Strong customer and relationship management
• Problem solving, critical thinking and negotiation skills