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Fraser Experience Tours
Want to work on the World Heritage listed K'Gari ( Formally Fraser Island)? Do you have exceptional customer service skills and a flair for engaging with people from diverse backgrounds? Do you have a genuine passion …
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About the role
Want to work on the World Heritage listed K'Gari ( Formally Fraser Island)?
Do you have exceptional customer service skills and a flair for engaging with people from diverse backgrounds? Do you have a genuine passion for creating once in a lifetime experiences for visitors to our country?
We require enthusiastic, energetic and entertaining personalities to join our team of passionate guides in presenting our award-winning small group 1 day and custom tours of K'Gari (formally Fraser Island) from Hervey Bay.
If you're a team player, but are still able to work independently you might be the person we're looking for!
The job involves working varying days, and you could be required to work any days during the
week on a rotating roster (our tours operate 6 days a week) - with the exception of Christmas day and Boxing day).
In return we will provide the successful applicant:
Uniforms supplied
Rostered shifts
The opportunity to work on amazing K'Gari (Formally Fraser Island)
Job Description
Perform Pre departure safety checks of tour vehicle
Pick up and drop off of all passengers from destinations within Hervey Bay and surrounding areas
Drive a tour vehicle as per set itineraries
Provide informative and interesting commentary
Attending to all enquiries and requests from customers whilst on tour
Anticipate customer needs and plan ahead accordingly
Refuel vehicle as required
Collect tickets and payments from customers as required
Perform basic vehicle maintenance checks
Return vehicle directly to depot after tour
Wash and clean vehicle after tour
Person Specification
Pleasant manner and ability to relate well to people of all ages
Applicants must be 25+ years of age
Neat presentation
Outgoing personality
Sound driving skills
Minimum 1 year of Light Rigid (LR) driving experience required for tour vehicle operation
Strong public speaking ability
High level of customer service
Even temperament
Previous experience in tourism/guiding industry desirable
Must be willing to work weekends
Australian work rights are required for this position
Qualifications Required
Driver's Certificate/Authority issued by Queensland Transport
Full driver's licence - minimum category Light Rigid (LR)
First Aide Certificate (desirable)
Please note that applications without the above qualifications in place will not be considered. If you wish to go ahead and get the qualifications in place and then contact us later, this would be welcomed.
Applications must include a cover letter & resume.
Please send to Manager: ••••@fraserexperiencetours.com.au
Only successful applicants will be contacted for an interview
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