Case Manager – Newcastle

Case Manager (OOHC)

Lumiere Foundation Ltd | Newcastle, NSW

💰 AUD $92,286.48 – AUD $105,570.40 / Annum| Full-Time | On-Site

Empower young lives as an OOHC Case Manager — lead care teams, ensure safety, and create brighter futures with Lumiere Foundation.

Ready to lead with purpose and precision? If you are an experienced Case Manager who is passionate about empowering children and young people in out-of-home care, we’d love to hear from you.

Why Join Lumiere Foundation?

Lumiere Foundation is a registered Australian charity committed to supporting people facing some of life’s toughest challenges. We work across eight key areas: at-risk youth, family violence, disability, ageing, homelessness, mental health, substance use, and housing insecurity.

We support the broader community care sector—including the disability sector and out-of-home care—by providing the skilled workforce behind essential services. Whether working directly with individuals or contributing behind the scenes, every team member plays a role in delivering consistent, personalised, and high-quality care.

As part of the Lumiere Foundation, your work helps people live with dignity, safety, and purpose—creating brighter futures, one day at a time.

About Our Partner – Interactive Community Care (ICCare)

Interactive Community Care (ICCare) was established in 2010 as a specialist provider in the Community Services Sector and has proudly supported people across NSW for more than a decade.

As a multidisciplinary community care organisation, ICCare delivers out-of-home care, crisis support, and disability services across the Hunter, Central Coast, Sydney, Mid-North Coast, and Western NSW regions. ICCare is committed to meeting the complex care needs of children, adolescents, and adults.

About the Role

As an OOHC Case Manager you will support children and young people, as well as their team of Youth Workers, while they are in the care of Interactive Community Care (ICCare) in a residential care setting. Your experience and expertise will help children and young people in OOHC achieve their goals.

In This Role, You Will

• Participate in the assessment and intake of children and young people.
• Work with the Department of Communities and Justice, and other organisations, to create a care environment that is appropriate for each child and young person.
• Conduct weekly home visits with children and young people, ensuring they are experiencing a high standard of care in their environment.
• Manage incidents within the requisite timeframes, escalating matters as required.
• Lead, manage and support Youth Workers to ensure they are completing their duties to the highest level.
• Plan objectives with Youth Workers and discuss progress in Team Meetings and Supervision sessions.
• Participate in a rotating On Call roster.

What You’ll Bring

• Tertiary Qualification (Cert 4 or above) in Community Services, Social Sciences, Psychology or a related field.
• Relevant Out-of-Home Care industry experience.
• An understanding of the Child Safe Standards and ability to apply these in your everyday work.
• Proficiency in report writing and analysis.
• A positive attitude and eagerness to work together to overcome challenges.
• An understanding of Aboriginal and Torres Strait Islander Placement Principles is preferred but not essential.
• Previous training and understanding of Therapeutic Crisis Intervention is preferred but not essential.
• Experience with a CMS system (such as MYP, Shiftcare, Lumary or Good Human) is advantageous.

Essential Requirements

• Full Australian working rights
• Current National Police Check
• Current First Aid Certificate
• NSW Working With Children Check (WWCC)
• NDIS Worker Screening Check
• Unrestricted NSW Driver Licence
• Access to a reliable, insured, and roadworthy vehicle

What We Offer

• Competitive salary – SCHADS Level 4 – 5 AUD $92,286.48 – AUD $105,570.40 / Annum base annual salary plus super annuation, plus additional income from on-call shifts, plus optional salary packaging.
• Increase your take-home pay with salary packaging of up to $15,900 pre-tax each year.
• Save on lifestyle expenses using up to $2,650 pre-tax for meals, entertainment, and holiday accommodation.
• Free confidential counselling for you and your family via our Employee Assistance Program.
• Purpose-driven work, make a direct impact on the lives of children and young people.
• Supportive team with opportunities to grow your skills and leadership.

 

Apply Now

Join a team where your work creates meaningful change every day.

📩 Apply through the “Apply Now” button or contact the Lumiere Foundation Recruitment Team at recruitment@lumierefoundation.org.au for more information.

Lumiere Foundation is committed to creating a diverse, inclusive, and safe workplace where everyone is treated with dignity and respect.