Animal Attendant

• Permanent, part time position (68hrs per fortnight) available across 7 days, weekend work included

• Band 2 Salary $63,629 - $65,786 pro rata plus super

• Provide daily care for shelter animals and providing animal enrichment

About the role

A permanent part-time position is currently available for an Animal Attendant within the Ballarat Animal Shelter to provide daily care for shelter animals and excellent customer service to members of the public.

Animal Attendants are required to assist in the education of the community in Responsible Pet Ownership and Animal Management services as needed as well as maintain the Ballarat City Council facilities in a clean and sanitary condition in accordance with Council's procedures.

Reporting to the Shelter Supervisor, daily Animal Attendant duties include but are not limited to:

• Feeding, watering and inspection of all animals

• Cleaning of animal housing areas, i.e. hose out, replace bedding, litter trays, feeding and watering utensils 

• Administering medication and treatment as prescribed by veterinary practitioner 

• Routine disinfection of animal housing areas and equipment 

• Exercising of animals as required 

• Provision of environmental enrichment for the animals. 

• Monitoring impounded animal's health daily and reporting any animal which may appear sick or injured to the Shelter Supervisor in a timely manner. 

• Assist with animal admissions and veterinarians as required. 

• Use a digital camera to assist in the regular updating of Council's Facebook page for animals. 

• Comply with and ensure compliance by all staff with a duty of care in respect to OH&S legislation, risk management requirements and Council policy. 

• Provide excellent customer service to internal and external customers of the Shelter. 

• Drive and deliver relevant animals to chosen veterinary clinic for scheduled or unscheduled procedures and medical attention. 

• Work in a team environment to support the growth and development of the Shelter. 

About you

To be successful in this role you will have a passion for animal welfare and a strong commitment to contributing to animal enrichment. Basic experience/on-the-job training in the care and maintenance of animals and animal handling are required for this position. Ability to demonstrate self-motivation and self-discipline in work undertaken is essential.

• Demonstrated experience in working in a busy customer service driven environment. 

• Ability to work with companion animals and stock with understanding and knowledge of animal behaviour 

• Willingness and availability to work across all areas of the shelter as required. 

• Ability to work in a highly emotionally driven workforce. 

• Basic knowledge of Microsoft office. 

• Well-developed customer service and communication skills. 

• Positive team member and a keen attitude for sharing knowledge. 

• Knowledge and understanding of health and safety issues relevant to the position. 

Be Part of Something More:

Join us in making a real difference to the lives within our community. Working for City of Ballarat you will be part of a team that values honesty, transparency and accounting in everything we do. We believe in the importance of valuing every Individual and working together to support the community. Together we create a supportive and inclusive environment where everyone can thrive and make a positive impact.

Benefits

There's more to remuneration than just salary.

Here are some key benefits you might value:

• Learning and development programs
• Flexible work policies
• Employee benefits program
• MyWellbeing initiatives

To Apply

To apply for this position please click on the apply button and submit your application. The closing date for this position is 11:59pm Sunday 23 August 2026.

Please ensure that you provide a cover letter, current resume and address the key selection criteria.

The successful applicant will be required to undergo a full employment medical and police check.

Contact

For any additional questions, please contact Jayne Banks, Shelter Supervisor on 04•• ••• 789.

At the City of Ballarat, we celebrate diversity and strive to create an inclusive, flexible workplace where everyone feels welcome. We encourage applicants of all backgrounds, identities, and abilities to apply. If you need any support during the recruitment process, reach out to us at peopleandculture@ballarat.vic.gov.au

We're proud to be a child-safe organisation, committed to protecting children and young people from harm. Our culture promotes their safety and wellbeing, and we require all successful candidates to undergo relevant screening, including a Working with Children Check and criminal history check.