Cleaner / Kitchen Hand

Are you passionate about maintaining high standards of cleanliness and presentation?

Do you take pride in creating a welcoming environment and presenting nourishing meals for residents? 

About Us

Established in 1977, Palm Lake Group is a proudly Australian, family-owned company with extensive experience in developing, constructing and managing Lifestyle Resorts, Retirement Villages and Aged Care Facilities in Australia. Our resorts are more than just somewhere to live they are vibrant communities designed for those seeking a lifestyle filled with comfort, connection, and opportunity. We are committed to providing high-quality homes, exceptional service, and vibrant communities that inspire and excite our residents.

Join us in redefining over-50s living.

Position Details

We're looking for a reliable and committed Cleaner / Kitchen Hand to join our Palm Lake Resort Hervey Bay team, whose attention to detail will ensure our resort remains a clean and enjoyable place for residents and visitors alike.

This is a Full-time role, working 38 hours per week across the resort's daily cleaning schedule and also assisting in the preparation of meal service on Tuesday lunch and Thursday evenings. Your work will be essential to ensuring the resort facilities are clean, presentable and organised for resident and visitor use at all times.

Responsibilities

• Cleaning and maintaining common areas such as the pool room, office, hairdresser, gym, craft room, clubhouse, and library.
• Dusting, vacuuming, mopping, and rubbish removal.
• Ensuring toilet facilities are cleaned to a hygienic standard.
• Cleaning internal windows and ensuring equipment like refrigerators and microwaves are spotless.
• Tidying kitchen areas, including emptying dishwashers and wiping surfaces.
• Replenishing supplies such as coffee, tea, and other consumables.
• Identifying and eliminating hazards, such as slippery floors or obstacles, to ensure safety.
• Cleaning stock and display homes for potential purchasers.
• Weekly tasks such as cleaning light switches, power points, door frames, and dusting cobwebs.

• Assist chefs/cook with basic food preparation and service.

• Maintain cleanliness and hygiene across all kitchen and dining areas.

• Wash, sanitise, and store dishes, utensils, and equipment properly.

• Ensure compliance with food safety and hygiene standards.

• Support stock rotation and assist with receiving and unpacking deliveries.

• Empty rubbish bins and ensure waste is disposed of safely and hygienically.

• Clean food preparation areas, fridges, ovens, and other kitchen equipment.

• Follow workplace health and safety guidelines and report hazards promptly.

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What We’re Looking For:

We are looking for someone who shares our values and belief that respect, passion, community, impact & safety underpins all the work we do.

To excel in this role, you will bring:

• Previous experience working in a kitchen, café, or catering environment (preferred).

• Knowledge of food hygiene and safe work practices.

• A keen eye for detail and commitment to high cleaning standards.
• Prior cleaning experience, preferably in a commercial environment.
• Ability to work independently and manage a cleaning schedule effectively.
• A positive attitude and a proactive approach to ensuring the resort is always at its best.

Why Join Us?

At Palm Lake Resort, we pride ourselves on offering exceptional lifestyle communities and providing our staff with a supportive and rewarding work environment. We offer our team:

• Competitive Remuneration
• Work-life Balance with flexible working hours.
• 24/7 free access to compassionate, confidential support with our Employee Assistance Program (EAP)
• Celebrate Milestones with tenure rewards!
• Supportive team culture – Be part of a vibrant and inclusive community where your contributions are valued
• Career Opportunities - Palm Lake Group spans 4 entities, 27 lifestyle resort communities and 7 aged care facilities across Australia's east coast, from development & construction to resort management & aged care, the career pathways and opportunities with Palm Lake Group are truly endless.

How to Apply

This role is available for an immediate start so if this sounds like the role for you, apply now to submit your CV.

Please note that this role is subject to a pre-employment medical check.

Only shortlisted applicants will be contacted.