Senior Account Executive

At Zenith, we are a connected team with purpose. We are driven to create new perspectives through modern media. We believe marketing is a powerful investment that can build and grow brands and increase business profitability. So we unlock opportunities for growth by placing consumer behavior, attitudes, and insights at the heart of everything we do. We pride ourselves on delivering return on investment, imagination, and insight.

Central to this vision is the knowledge that we are only as good as our people. To grow our clients' business, we need to attract, retain, develop, and grow the brightest talent in the industry. We know it is not the sum of one but the sum of all of us that make us great. Our behaviors are: Be Bold, Be Kind, Be Better Together.

We’re determined to eradicate any barriers that prevent our people from achieving their fullest potential.

We offer progressive flexible working options to everyone at all levels — it’s not a policy. It’s behavior-led and reinforced through our values.

Mental health & wellbeing is something we consider a priority — it's championed by our own people internally and is a regular conversation.

We have a lot of fun — we’re constantly looking at reinventing how we’re connecting with each other.

#LI-KI1

Overview

The purpose of the Senior Account Executive role is to coordinate day‑to‑day campaign delivery across offline and digital channels, consolidating planning input, status updates and reporting for internal teams and clients.

Strong client service is a must: the role keeps campaigns on track, on time and within budget through disciplined coordination and consolidation, while building strong client and partner relationships.

Your scope will include:

Campaign Delivery & Execution

• Coordinate campaign activation across offline and digital channels in line with approved plans and objectives.

• Consolidate bookings, timings and status across channels into a single view, chasing inputs to keep delivery on track.

• Coordinate bookings across offline and digital, confirming accuracy and loading within required timeframes.

• Coordinate daily holdings checks, material trafficking and proof‑of‑placement across channels.

• Monitor live offline and digital campaigns to ensure delivery against planned objectives and KPIs.

• Identify delivery issues early and escalate with recommended next steps.

• Consolidate weekly tracking reports across all active offline and digital channels.

• Ensure post‑campaign analysis is completed accurately and on time.

• Monitor spend against agreed budgets and cost tolerances across offline and digital, flagging variances early.

• Check delivered rates against agreed benchmarks and escalate exceptions to the Investment team.

• Track make‑goods, compensation and shortfalls across channels and coordinate follow‑up with the Investment team.

• Coordinate and consolidate Added Value reporting by medium.

• Oversee accurate entry of all campaign spend, rate cards and surveys.

• Ensure accurate and timely data entry across all offline and digital systems.

• Coordinate reporting deliverables end to end, maintaining high standards of accuracy and on‑time delivery.

• Consolidate tracking and performance reports across channels and present findings to Investment and Account teams.

• Demonstrate competence across all relevant systems and tools, including offline and digital reporting and audience platforms.

Client Service & Stakeholder Management

• Act as a key day‑to‑day client contact, delivering client service with accuracy and care across offline and digital.

• Prepare and share meeting minutes, actions and agreed next steps promptly after each meeting.

• Coordinate the weekly WIP (work‑in‑progress) document and agenda, keeping owners and deadlines current.

• Represent the agency professionally and build strong relationships with clients, media, creative and digital partners.

• Contribute to positive client experiences through attention to detail and proactive issue identification.

• Work with Investment, Account and Digital teams to consolidate performance and support optimisation of campaigns.

• Apply learnings from previous campaigns to reporting and future activity.

• Contribute to competitive, performance and savings reporting when required.

• Support Account, Manager and Digital teams by sourcing, preparing and consolidating required information.

• Communicate clearly and efficiently with internal teams and stakeholders.

• Maintain a solution‑focused approach in high‑pressure environments.

• Act as a positive representative of Zenith’s culture, behaviours and ways of working.

• Participate actively in team forums, training sessions and learning opportunities.

• Support agency initiatives through strong collaboration and enthusiasm to learn.

• Demonstrate curiosity about media, clients, consumers and the broader industry.

Organisational Relationships

• Reports to: Senior Account Manager

• Direct Reports: Media Coordinator

• Key contacts: Clients, media, creative and digital partners, Investment teams, Account teams, Digital teams and internal stakeholders.

• Contribute to training and development of junior team members where appropriate.

Skills & Competencies

• Strong client service with accuracy and care across offline and digital.

• Attention to detail and proactive issue identification.

• Ability to coordinate campaign activation across offline and digital channels.

• Ability to monitor campaign delivery against planned objectives and KPIs.

• Strong reporting, consolidation and data management capability.

• Ability to manage budgets, costs, benchmarks and delivery requirements.

• Strong communication and stakeholder management skills.

• Ability to work effectively in high‑pressure environments.

• Demonstrated competence across relevant systems and tools, reporting and audience platforms.

• Strong collaboration, curiosity and willingness to learn.

Publicis Groupe benefits: Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world's most progressive and dynamic modern communications businesses. You can learn more about us at www.publicisgroupeanz.com.

Enjoy all the perks that come with our network offering:

• A comprehensive Wholeself program supporting physical, mindful, and financial wellbeing.
• A creative, lively, and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach — "working your way with us."
• Access to our Global AI Platform Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.
• Extensive Learning & Development opportunities including more than 15,000 learning programs via our online learning platform, Marcel Classes.
• A culture of open feedback and support to reach your goals through our Career Conversations program.
• A committed Diversity, Equality, and Inclusion strategy driven through our Viva Women, Égalité, enABLE, EmbRACE, and Écologique committees.
• Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave after 2 years of service.
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.
• Parental leave policy with up to 18 weeks based on tenure, paid primary carer leave, secondary carer swap, and Cub Care leave.
• Access to counsellors, psychologists, and professionals through Sonder, an all-in-one digital wellbeing technology platform designed to support psychological, medical & safety needs.
• A workplace that stands together to provide a more open, supportive, and recovery-forward culture for all employees with life-threatening illnesses. Read more about our Working With Cancer Pledge: https://workingwithcancerpledge.com/
• Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation, and the Australian Disability Network.

If you don't tick every box in this ad, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity rather than ticking boxes — so if this role resonates with you, please apply.

Diversity. Inclusion. Equity. More than just words; these are part of our DNA. At Publicis Groupe, we are committed to the inclusion and recognition of all people regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status, and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge, and experience that difference brings to our culture and solutions.

Uniqueness is powerful; without it, we wouldn't be where we are today. So be you — we like it that way.

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via recruitmentpublicisgroupe.com; your personal information will be kept confidential.