Business Support Officer

Job description
Agency Department of Health Work unit Royal Darwin Palmerston Hospital

Pharmacy
Job title Business Support Officer Designation Administrative Officer 6
Job type Full time Duration Ongoing
Salary $102,505 - $114,282 Location Darwin
Position number 11685 RTF 354301 Closing 30/08/2026
Contact officer Jo Wallace, Director of Pharmacy RDPH on 08 8922 8359 or Joanna.wallace@nt.gov.au
About the agency http://www.health.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=354301
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment
process or job, please discuss this with the contact officer. For more information about applying for this position and the
merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures
plans, go to the OCPE website.

Primary objective
Provide high-level administrative support to the RDPH Pharmacy Department

Key duties and responsibilities
1. Provide high-level administrative services and advice to the RDPH Pharmacy Department and manage the continuous

improvement of administrative operating processes, procedures and guidelines.
2. Provide secretarial support for NT wide, TERS and departmental medicines management committee meetings.
3. Assist the senior management team with Human Resource management including recruitment, orientation, rostering,

leave, staff development, and performance management.
4. Model and implement methods of analysis and evaluation of dispensary and clinical data to support effective

management decisions.
5. Co-ordinate the preparation and review of reports, briefings and correspondence, including Business Cases and Executive

Memos.
6. Assist in the implementation of new policies and procedures relevant to operations of the Pharmacy department.
7. Follow defined service quality standards, Workplace Health and Safety (WHS) policies and procedures relating to the

work being undertaken in order to ensure high quality, safe services and workplaces.
8. Foster a positive workplace culture through exemplary leadership practices and role modelling behaviour.

Selection criteria
Essential
1. Demonstrated well-developed interpersonal, oral and written communication skills with the ability to clearly

communicate with staff and stakeholders at all levels to exchange appropriate information whilst maintaining
confidentiality and discretion.

2. Exceptional organisation and co-ordination skills, attention to detail and accuracy.
3. A high level of enthusiasm, self-motivation and proven ability to work independently and achieve outcomes within agreed

timeframes.
4. Demonstrated experience in collating, analysing and interpreting information including data to evaluate options, make

recommendations and prepare timely reports.
5. Proven experience in Health and/or public office administration including human resource and financial management.
6. Demonstrated experience in the use of office systems including email, word processing, spreadsheets, travel systems,

and records management in Government or a similar environment.

Desirable
1. Demonstrated experience in Health and Health systems and a good understanding of the front line service delivery

environment.

Further information
Positions may be subject to pre-employment checks such as immunisation requirements, working with children clearance
notice and criminal history checks. A criminal history will not exclude an applicant from this position unless it is a relevant
criminal history. For immunisation requirements - Category A (direct contact with blood or body substances) or Category B
(indirect contact with blood or body substances), check with contact person for requirements.