Course Coordinator & Trainer and Assessor

Education Centre of Australia (ECA) is a progressive and diverse education group that operates at the forefront of Australia’s higher education sector with campuses in Sydney, Brisbane, Melbourne and with overseas campuses in the UK and India. Over the past two decades we have provided quality teaching to thousands of students through English language courses, bachelor’s degrees, postgraduate degrees and targeted internships. ECA has global presence across several regions – Australia, Brazil, China, Europe, India, Philippines & Nepal.

Aligned closely with our organisational values of integrity, efficiency and equity, ECA is a large and successful Australian-based education organisation providing both face-to-face and online courses for international and domestic students within Australia, India, Southeast Asia, and more recently for international students in the UK.

We also work in partnership with quality higher education providers such as Victoria University, Charles Sturt University, University of Canberra and London Metropolitan University to provide a world-class educational experience.

We have got an exciting opportunity for Course Coordinator & Trainer and Assessor (Graduate Diploma of Management) to be part of our team at ECA College in our Melbourne office. 

About ECA College:

ECA College, as part of the Education Centre of Australia (ECA) Group, is a standalone VET Course Provider uniquely positioned to deliver high-quality education to both domestic and international students that want to carve a career in Australia. ECA College is a diverse educational group that supports students in three States (NSW, Victoria, and Queensland) throughout their academic journey across the broad spectrum of disciplines.

The core focus of ECA College is on education of students and their development to improve their technical skills and competencies in order to be on top of challenges of the dynamic employers in Australia. The combination of theory, competence assessments and hands-on internships (available only at Diploma and advance Diploma levels) prepares students to be the best they can be and workplace ready.

The College partners with both public and private sector organisations to provide an internship component to its Diploma and Advanced Diploma courses acting as a catalyst for the careers of students.

As a key member of the team, you will have the rewarding opportunity to progress your career within the education industry.  We are looking for someone who wants to grow with the company and is self-motivated and an enthusiastic ‘go-getter’. 

Key Responsibilities:

ECA College is seeking a dedicated and experienced Course Coordinator & Trainer and Assessor to deliver face-to-face training and assessment for the Graduate Diploma of Management (Learning) qualification at the Melbourne campus. The successful candidate will also undertake coordination responsibilities across assigned campuses to support student progression, trainer performance, academic quality, compliance requirements, and continuous improvement initiatives.

This full-time position involves facilitating engaging and practical classes, conducting assessment and marking activities, and undertaking academic and administrative responsibilities during non-training hours. The role requires active on-campus participation and a strong understanding of competency-based training within the Vocational Education and Training (VET) framework.

Coordinator Responsibilities:

• Monitor training delivery quality and trainer engagement across assigned campuses
• Support student academic progression by developing intervention strategies, providing progression support plans, conducting one-on-one support sessions, monitoring assessment completion and class participation
• Liaise with trainers and assessors to ensure training and assessment resources remain current, industry-relevant, and compliant
• Provide ongoing student support to improve learning outcomes, competency completion, and retention rates
• Monitor and report student progression outcomes to the Academic Manager and Student Services teams
• Coordinate and schedule professional development (PD) sessions for the training team to maintain trainer competency and industry currency
• Monitor students’ participation through attendance forms and student management systems
• Review, map, and recommend updates to training and assessment resources in consultation with Academic and LMS teams
• Participate in post-validation activities and continuous improvement initiatives each term
• Support the Academic Manager with academic operations, practical administrative tasks, and compliance-related academic activities
• Demonstrate competency in using Student Management Systems (RTO Manager) and Learning Management Systems (OpenLearning)
• Schedule and actively participate in student orientations, staff meetings, compliance activities, and team training sessions 

Trainer and Assessor Responsibilities:

• Demonstrate understanding of Competency-Based Training and Assessment and Standards for Registered Training Organisations (RTOs)
• Deliver face-to-face training and assessment for Graduate Diploma of Management (Learning) units
• Facilitate engaging, practical, and industry-relevant classroom sessions aligned with training package requirements and learner needs
• Conduct assessment marking within required timeframes and ensure assessment practices comply with principles of assessment and rules of evidence
• Support students in achieving competency and meeting assessment deadlines
• Maintain accurate academic records, attendance records, and assessment documentation.
• Participate in moderation, validation, and continuous improvement activities
• Maintain professional and current industry knowledge relevant to management and leadership training

Essential Requirements:

• TAE40122 Certificate IV in Training and Assessment (or equivalent/superseded qualification meeting current regulatory requirements)
• Relevant higher education qualification – including a Master of Business Administration (MBA) and other relevant qualifications in Management, Leadership, Business, or related disciplines.
• Demonstrated experience delivering training and assessment within the Australian VET sector.
• Experience facilitating face-to-face classes for international students
• Strong written and verbal communication skills
• Ability to manage competing deadlines and administrative responsibilities
• High level of organisational and stakeholder engagement skills
• Ability to work collaboratively within an academic team environment

Desirable Requirements:

• Experience coordinating trainers and academic operations across multiple campuses
• Industry experience in leadership, management, project management, or organisational learning
• Experience with CRICOS and compliance requirements for international students
• Knowledge of training package mapping and resource development
• Experience participating in audits, validations, and compliance reviews

Key Attributes:

• Professional and student-focused approach
• Strong attention to detail and compliance requirements
• Proactive problem-solving and initiative
• Ability to motivate and engage students from diverse backgrounds
• Commitment to continuous improvement and academic quality
• Strong teamwork and collaboration skills
• Flexibility to support operations and student services across assigned campuses when required

In return we will offer you:  

• A supportive team environment
• Energetic culture that inspires and supports excellence 
• Work/life balance 
• Professional development 
• Expanding network of contacts 

EEO Statement

At ECA, our organisational values include ‘Equal opportunity and Social inclusion’ and we strive to be a place where everyone can thrive.

We welcome applications from candidates from all backgrounds including but not limited to Aboriginal and Torres Strait Islander People, people living with a disability, women, people who identify as LGBTIQA+ and people from culturally and linguistically diverse backgrounds.

This position is open to Australian Citizens and Permanent Residents; or applicants who hold a current valid full working rights visa for a reasonable period.

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page. Due to the expected high volume of responses only short-listed candidates will be contacted.

For further information on this role, to gain an insight into our team or if you need assistance/accommodation due to a disability, please contact Parisa Shareghi – parisa.shareghi@eca.edu.au.  

Thank you for your interest in the position with the ECA Group!