Business Systems Analyst

We have an opportunity for a Business Systems Analyst to join our Digital Enablement team toenhance the suite of software applications used across Bethanie, and drive innovation, automation, and continuous improvement in our digital capabilities.

• Reporting to our Digital Enablement Manager
• Permanent position, based at our West Perth office- available full-time or part-time (0.8FTE)
• Flexible working arrangements, including working from home
• We attend the office a minimum of three days per week

Why this role matters?

By improving Bethanie’s digital tools and platforms, automating manual processes, and supporting smarter ways of working, you will help free up time for our teams to focus on activities that deliver the most value to our customers. You will play a key role in turning business needs into practical technology solutions that support continuous improvement, innovation and Bethanie’s broader strategic focus areas.

Working closely with our Digital Enablement and ICT teams, duties in this hands-on role include:

• Drive continuous improvement initiatives and innovation in system design
• Feature development, upgrades and fixes (in conjunction with System Owners and/or Vendors as relevant)
• Identify, evaluate and deliver (or support Citizen Developers to deliver) on opportunities to leverage AI and automation
• Ensure business requirements for new tech solutions are clear, and solutions developed in line with endorsed directions
• Provide technical leadership in data integration and platform interoperability; supporting the design and development of integrations
• Deliver prioritised sprint activities that support the Bethanie Strategy, Digital Enablement Plan and Strategic Project activities

You are a detail-oriented problem solver with strong communication skills and a passion for digital transformation. You thrive in collaborative environments and are confident in leading technical discussions and driving system improvements.You will also bring:

• Excellent communication and interpersonal skills - in particular, theability to connect the understanding of technical and non-technical colleagues
• Ability to translate business needs into technical solutions
• Proven experience structuring business requirements and systems architecture
• Sound knowledge of the software development lifecycle and process improvement methodologies
• Experience building automations and AI solutions, particularly within the Microsoft toolset
• Attention to detail and critical thinking ability,finding innovative solutions
• Experience with Azure integration solutions and Microsoft Power Platform
• Programming skills, including in SQL

At Bethanie, we’re committed to creating a supportive, compassionate workplace where our people and customers can thrive. Alongside a nurturing work environment, you’ll also enjoy a range of benefits, including:

• Financial benefits: Salary packaging up to $15,899 per annum for everyday living expenses, plus up to $2,650 per annum for meals and entertainment, and additional benefits for parking — increasing your take?'home pay
• Wellbeing benefits: A comprehensive mental health and wellbeing program and free annual flu vaccinations
• Culture and connection: A supportive team environment, regular team events and an annual awards night
• Lifestyle benefits: Retail discounts and savings via FlareHR, and gym membership discounts through Anytime Fitness

Please click on apply to upload your resume and brief cover letter before the closing date of 12 August 2026. Our application process will include a questionnaire to finalise your application. If you require any further information, please contact our Talent Acquisition team on ***email_hidden***