Product Lead

Company Description

Lendi Group is a market-leading digital platform business that is focused on revolutionising the entire property journey. It operates Lendi - Australia’s original and #1 digital mortgage brand - and the iconic Aussie franchise.

Powered by our proprietary AI platform, a national network of 1,300 brokers and 210 retail stores, and an integrated ecosystem of property services, Lendi Group supports customers at every step of their property journey to find, buy and own with confidence. Managing a $107B+ loan book, the Group continues to set the pace in the industry and was recently recognised as Aggregator of the Year.

Why Join Us?

• Innovation at Our Core – We challenge the status quo and push boundaries to create better solutions.
   
• Work with the Best – Collaborate with some of the brightest minds in fintech, financial services, and strategy.
   
• Make an Impact – Contribute to meaningful projects that shape our business and the future of property finance.
   
• Grow & Evolve – Develop your skills and advance your career in a fast-moving, purpose-driven environment.

Job Description

The Product Lead, Aurora to Core is responsible for translating Aurora’s AI-native strategy into core broker and customer products, reusable intelligence capabilities, and governed operating changes across Lendi Group.

This role owns the product strategy, prioritisation, discovery, delivery, stakeholder alignment and performance of the Aurora to Core stream. The role exists to ensure AI and agentic experiences are thoughtfully embedded into Lendi Group’s core systems, broker workflows and customer journeys in a way that delivers measurable customer, commercial and operational value.

The Product Lead will balance rapid AI adoption with compliance-by-design, reuse of enterprise capability, commercial discipline and minimal disruption to core business operations. This includes leading the roadmap for customer and broker-facing AI products, as well as the shared intelligence capabilities that enable these experiences to scale safely and effectively.

As a people leader, this role will manage and coach a Product Manager, helping to lift product practice, strengthen prioritisation, and ensure the team is focused on the highest-value problems across the Aurora to Core portfolio.

Key responsibilities 

• Own the Aurora to Core product strategy, roadmap and prioritisation, aligning delivery with Lendi Group objectives, customer and broker needs, and measurable business outcomes.
• Translate Aurora’s AI-native vision into scalable products and reusable capabilities embedded across core systems, workflows and customer journeys.
• Lead discovery to identify customer, broker and business problems, determining whether AI, deterministic solutions or operational improvements are the best path to value.
• Define MVPs, pilot strategies, rollout plans, success metrics and decision gates for AI-enabled products.
• Own the direction and delivery of customer and broker-facing AI experiences, including conversational AI, automation agents and intelligence products.
• Lead a cross-functional squad across Product, Design, Engineering, Data and QA, maintaining a high-quality backlog and clear release planning.
• Align stakeholders across Product, Aurora, Engineering, Legal, Compliance, Operations and GTM to drive adoption and operating model change.
• Represent the product stream in senior governance forums, managing roadmap decisions, risks and AI compliance by design.
• Measure and optimise product performance through adoption, operational metrics, customer insight, agent accuracy and value realisation.
• Coach and develop Product Managers while elevating product practice through strong prioritisation, commercial judgement and customer-centric thinking.

Qualifications

• 5+ years’ experience in digital product management, owning complex products, platforms or customer journeys from strategy through delivery and optimisation.
• Demonstrated experience operating at Senior Product Manager level, with ownership of product strategy, roadmap prioritisation and measurable business outcomes.
• Experience leading and developing cross-functional product teams, with the ability to coach Product Managers and influence without formal authority.
• Proven ability to lead discovery, define MVPs, manage pilots and deliver high-quality product launches in collaboration with Design, Engineering, Data and Business stakeholders.
• Strong commercial and customer judgement, balancing user needs with business value, operational efficiency, scalability and risk.
• Technical fluency and data literacy, with the ability to work closely with engineering, define success metrics, interpret performance and make evidence-based decisions.
• Experience delivering AI-enabled, automation or conversational products is highly desirable, including an understanding of agentic workflows and emerging technologies.
• Experience working in financial services, lending, mortgage broking, property or another regulated environment is highly desirable.
• Strong understanding of governance, compliance and operational controls, particularly for AI, automation and customer-facing digital experiences.
• Excellent communication and stakeholder management skills, with the ability to align senior leaders and delivery teams while thriving in fast-paced, ambiguous environments.

Additional Information

Lendi Group teams operate across Australia and the Philippines. Bringing together diverse expertise, innovative technology and a customer-first approach, our teams work seamlessly to simplify the property journey, helping Australians find, buy and own property with confidence.

We support our people in a variety of ways, but a few of the benefits that our people rave about include:

• A vibrant, relaxed, yet professional culture.
• Hybrid working arrangement designed to support work-life balance, while fostering meaningful connection and collaboration.
• A holistic wellbeing programs offering 24/7 support, including medical, mental health, and financial wellbeing services to enable our workforce to thrive at home and work.
• Generous paid Parental Leave: we celebrate our growing Lendi Group family with 18-26 weeks leave for primary carers and up to 4 weeks for secondary carers.
• An additional week’s Loyalty Leave each year after reaching 3 years’ service.
• Wellness initiatives with a strong focus on psychological safety.

Our culture is guided by our three core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. These values are part of our DNA—helping us attract, engage, and grow the right talent while building best-in-class products. Together with our principles, they guide how we collaborate, support one another, and make decisions to drive progress with purpose.

We’re committed to fostering a diverse and inclusive community at Lendi Group. We believe that a team reflecting the world around us leads to greater innovation, stronger collaboration, and a more engaging workplace.

This is an opportunity to shape the future of a fast-growing, purpose-driven company that’s transforming the homeownership journey.

Ready to contribute to Lendi Group’s next chapter? Apply now and be part of something big!

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