Care Partner - Client Intake and Assessment Support at Home

• Make a real difference to people’s lives 
• Inclusive, supportive, and collaborative team environment
• Hybrid working arrangements
• Full not-for-profit salary packaging

We are seeking a Care Partner – Client Intake and Assessment who is passionate about supporting older people to access quality, person-centred care services. This role is responsible for conducting intake assessments and home visits, supporting aged care assessments, coordinating services, and managing client care plans to ensure services are delivered in line with client needs, preferences, dignity, and rights. The position also plays an important role in clinical governance, quality improvement, risk assessment, and supporting the transition to the Support at Home program, while promoting a positive client experience and maintaining strong stakeholder relationships.

About you

We want to hear from you if you have:

• Experience in aged care, care management, intake and assessment, or community services.
• Strong understanding of person-centred care, client rights, and service coordination.
• Excellent communication, relationship-building, and stakeholder engagement skills.
• The ability to manage competing priorities, documentation, risk assessments, and client caseloads effectively.
• A proactive and compassionate approach, with commitment to quality improvement, clinical governance, and client wellbeing.

About Spectrum

Spectrum Migrant Resource Centre Ltd (Spectrum) is a community-based not-for-profit organisation delivering culturally responsive and inclusive services to people from migrant and refugee backgrounds, primarily across Melbourne’s north-west metropolitan region. Our services span migration and settlement, family relationships and parenting, social and economic inclusion, aged care, disability, and support for family carers.

At Spectrum, we are committed to empowering individuals, strengthening communities, and fostering inclusion through compassionate, client-centred service delivery that respects culture, dignity, and diversity.

Spectrum is a Child Safe organisation. Employment is subject to satisfactory completion of relevant pre-employment checks, including a current Working with Children Check, National Police Check, and where applicable, an international police check for applicants who have resided overseas for 12 months or more within the past 10 years.

Working at Spectrum

At Spectrum, our people are valued, supported, and encouraged to thrive. We offer flexible and hybrid working arrangements, supportive leadership, and generous employment conditions to help employees maintain a healthy balance between their professional and personal lives.

We are committed to creating a diverse, equitable, and inclusive workplace where everyone feels respected, safe, and empowered to contribute. We welcome people of all ages, cultural backgrounds, ethnicities, genders, sexual orientations, religious beliefs, and abilities.

Learn more about Spectrum by visiting our website: www.spectrumvic.org.au.

How to Apply

Please click the 'Apply Now' button to submit your application.

If you are passionate about making a meaningful difference in the community and believe you have the skills and experience to succeed in this role, we encourage you to apply by submitting your resume and a cover letter addressing the key selection criteria.

Spectrum is an equal opportunity employer and we welcome applications from all sectors of the community. Spectrum has a zero tolerance for child abuse and is committed to the provision of a child-safe organisation.

We are committed to building a workforce that reflects the diversity of the communities we serve. We strongly encourage applications from people with lived experience of migration or refugee settlement, people who identify as LGBTQIA+, and people living with disability. If you require adjustments or support throughout the recruitment process, please let us know.

For further information or a confidential discussion about the position, please contact Madison Schembri at 0403 242 367.

We are keen to fill this role promptly, so applications will be reviewed as they are received. Early applications are encouraged.

A position description is attached.