Licensing Officer

Job description
Agency Department of Trade, Business and Asian Work unit Occupational and Industry Licensing

Relations
Job title Licensing Officer Designation Administrative Officer 4
Job type Full time Duration Ongoing
Salary $77,344 - $88,179 Location Darwin
Position number 24936 RTF 354201 Closing 26/08/2026
Contact officer Phoebe Sutherland on 08 8999 1322 or phoebe.sutherland@nt.gov.au
About the agency https://industry.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=354201
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment
process or job, please discuss this with the contact officer. For more information about applying for this position and the
merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures
plans, go to the OCPE website.

Primary objective
Provide high quality, customer focused, efficient, and effective information and advice, processing and issuing of licences,
permits and registrations across the broad range of legislative frameworks administrated by the division.

Key duties and responsibilities
1. Research, examine and assess relevant information and make recommendations for the approval or refusal of licence,

permit, and registration applications to the delegate.
2. Provide high level administrative and secretariat services to support the activities of Statutory Board’s, including

preparing correspondence, reports, briefing papers and make recommendations for the approval or refusal of licence,
permit and registration applications.

3. Update and maintain licensing systems, databases and information management records for licensing, regulatory and
performance reporting requirements.

4. Participate in licensing compliance programs, investigate, analyse, and recommend the suspension, revocation or
cancellation of licences, permits and registrations.

5. Provide advice and interpretations to applicants and other stakeholders regarding licence, permit and registration
requirements, legislation and other matters as required.

6. Assist in on-the-job training of less experienced staff and contribute to the development of work plans and team goals.

Selection criteria
Essential
1. Ability to interpret and apply applicable legislation, policy and procedures within a regulatory framework.
2. Experience using various software packages, spreadsheets and database applications including competence in

maintaining data integrity.
3. Well-developed oral and written communication skills, including experience preparing correspondence, reports and

briefs.
4. Well-developed interpersonal skills, with demonstrated experience providing quality customer service and operating as

an effective team member.
5. Demonstrated sound judgement and analytical skills, including the ability to apply initiative, prioritise and manage

workloads in an environment subject to pressure and deadlines.
6. High level of personal drive and motivation with the ability to interact effectively with people in high stress situations

and those from diverse cultures.

Desirable
1. Previous knowledge and experience with this or a similar regulatory/licensing framework.
2. Current driver’s licence.