National Account Manager

_{25th August, 2026}

About DBG Health & Arrotex Pharmaceuticals:

DBG Health is a leading independent health, wellness, and beauty company headquartered in Melbourne. With a team of over 1,000 dedicated professionals, we are committed to delivering affordable and innovative solutions that enhance the well-being of our customers. Arrotex Pharmaceuticals is the largest and most diverse pharmaceutical company in Australia. Our vision is to be the most trusted provider of affordable and quality healthcare products and services to deliver a better quality of life for Australians. Our values of Pioneering, Accountability, Collaboration, and Tenacity are the PACT our team members make to be our best every day and work together to deliver this vision and create a great place to work.

 
About the Role:
 
Arrotex is seeking a commercially driven and strategic National Account Manager to lead several of our key National Pharmacy Accounts within our growing OTC portfolio.
This is a high-impact role where you'll own the commercial performance of major customers, developing and executing Joint Business Plans that deliver sustainable sales growth, profitability and long-term strategic partnerships. Working closely with senior customer stakeholders, you'll lead commercial negotiations, pricing strategies, promotional planning and new product launches while influencing cross-functional teams to deliver exceptional customer outcomes.
If you thrive in a fast-paced FMCG or consumer healthcare environment and enjoy combining commercial strategy with customer leadership, this is an outstanding opportunity to make a significant impact while building your career within one of Australia's fastest-growing healthcare companies.
Role & Responsibilities

• Develop, own and execute Joint Business Plans with designated National Accounts to deliver sustainable sales growth, profitability and long-term strategic partnerships.
• Take full commercial ownership of key National Accounts, driving sales, market share, margin and customer performance in line with monthly, quarterly and annual business objectives.
• Build and maintain trusted relationships with buying teams and senior customer stakeholders, positioning Arrotex as a strategic partner.
• Lead commercial negotiations, customer proposals, pricing discussions, promotional agreements and contractual arrangements to deliver mutually beneficial outcomes.
• Develop and execute customer-specific strategies that identify growth opportunities, maximise portfolio penetration and optimise category performance.
• Lead the strategic planning and execution of new product launches, ensuring successful ranging, distribution, portfolio penetration and sales growth across National Accounts.
• Partner with Marketing, Supply Chain, Finance, Business Analytics, Customer Service and Sales to deliver integrated customer solutions and execute best-in-class account plans.
• Analyse customer performance, market trends and commercial data to identify opportunities, monitor account performance and provide actionable recommendations.
• Prepare and present business reviews, commercial performance reports and strategic recommendations to both internal and external stakeholders.
• Travel regularly throughout your territory and interstate to support National Accounts, including the Gold Coast, Sunshine Coast, Cairns and across NSW, building strong customer relationships and driving commercial outcomes.

Skills & Experience

• 3+ years' experience in a National Account Management, Category Management or Commercial role within FMCG, Consumer Healthcare, Pharmacy or a similar commercial environment.
• Proven success delivering sales growth, profitability, market share and commercial objectives across major retail or pharmacy accounts.
• Strong commercial negotiation skills with experience managing pricing, promotional investment, customer proposals and contractual agreements.
• Demonstrated ability to influence senior customer stakeholders and lead cross-functional teams to deliver commercial outcomes.
• Experience developing and executing Joint Business Plans (JBPs) and strategic account growth plans.
• Strong commercial acumen with an understanding of trade investment, promotional effectiveness, forecasting and customer profitability.
• Advanced analytical, critical thinking and problem-solving skills, with the ability to translate data into actionable commercial insights.
• Advanced Microsoft 365 skills, particularly Excel and PowerPoint, with experience using CRM and Business Intelligence (BI) systems.
• Excellent written, verbal and presentation skills, with the ability to communicate effectively with internal and external stakeholders.

 
Benefits & perks: 
 
At DBG Health, we offer more than just a job – we offer a dynamic and supportive work environment where you can make a real impact. As part of our team, you'll have the opportunity to work alongside industry leaders, drive meaningful change, and grow both personally and professionally. 
 

• Competitive salary package and STIP program
• Exclusive discounts on our consumer health, wellness and beauty products - including MCo Beauty, E.L.F Cosmetics, Nude by Nature. Chemists Own and many more
• Free membership to 28 by Sam Wood - 28 by Sam Wood is an online program designed to help Aussies get fit at home and live happier, healthier lives. From guided workouts and expert-created meal plans to motivational resources, it’s designed for people of all fitness levels.
• 12 weeks paid parental leave
• We are a values-driven business fostering a supportive and friendly team culture
• Enjoy the ability to work autonomously, empowering you to drive your own success.
• Convenient head office location close to public transport, cafes and restaurants
• Opportunity to grow your career across all divisions within DBG Health

 
DBG Health is committed to fostering a workplace culture that is safe and accessible for all. We are an equal- opportunity employer and encourage applications regardless of cultural background, gender identity, sexual orientation, disability or neurodiversity. We strive to build a collaborative, inclusive workplace that is representative of the communities we work and live in.