Pre-Delivery Manager

What you'll be doing?

• Own your section: Delivering throughput, quality and flow targets. Keep cars moving and hit targets.
• Identify disruptions early: Monitor workflows to spot breaks in flow such as growing queues, delays, or rework - before they escalate into larger systemic failures.
• Root Cause Resolution: Solve the "why," not just the "what." Investigate the underlying causes of operational friction rather than treating surface-level symptoms, ensuring that solutions are permanent and effective.
• Process Optimisation: Take decisive action to refine work methods, consistently seeking ways to eliminate waste and elevate the quality of every output.
• Quality Standardisation: Ensure work is performed correctly every time by maintaining rigorous adherence to established processes and high quality benchmarks.
• High-Performance Leadership: Set clear expectations and build your team's capability, holding them accountable to the standards required for peak performance.
• Strategic Escalation: Identify roadblocks outside your immediate control and push them upward promptly, ensuring that system-level issues are resolved rather than ignored.

Okay, let’s talk about you:

• You’ve got proven experience leading high-output teams in a fast-paced production, logistics, pre delivery or automotive environment.
• You drive performance through people, inspiring a team rather than just managing tasks.
• You are capable of setting clear standards, keeping energy high, and confidently addressing underperformance head-on.
• You have a sharp eye for detail and a natural instinct for identifying the root causes of problems.
• You pivot fast, adapt easily, and stay calm under pressure in a rapid-fire environment.
• Exposure to lean operations or continuous improvement environments is highly regarded (show us your Kaizen/Six Sigma grit!).
• Confidence operating on the floor - engaging, directing and supporting teams in real time
• You hold a valid NSW Driver’s Licence.

What's in it for you?

• We wouldn’t be a car business if we didn’t give you some $$ off our Carma cars, parts and NRMA cover.
• Join our high-performing, forward-thinking team and help shake up car buying in Australia.
• Join a team that values quality as much as quantity — we believe in working hard, having fun and delivering an exceptional product.