Operations Coordinator

Company Description Cranetechcranes is a growing provider of crane and lifting solutions, serving industrial and commercial clients in the Greater Melbourne Area and beyond. The company focuses on reliable equipment, safe operations, and responsive service to support customers across a range of projects and industries. Team members work closely with clients to deliver tailored solutions that meet operational requirements and safety standards. Cranetechcranes values collaboration, accountability, and continuous improvement, creating an environment where employees can develop their skills and contribute to operational excellence.
Role Description The Operations Coordinator is a full-time, on-site role based in the Greater Melbourne Area, responsible for supporting the day-to-day coordination of crane operations and related services. This role includes scheduling jobs, assigning resources, and ensuring that equipment, operators, and support staff are aligned with project timelines and customer requirements. The Operations Coordinator will maintain accurate records, manage documentation, and handle general administrative tasks to support smooth operational workflows. Daily responsibilities include communicating with customers and internal teams, responding to inquiries, resolving scheduling or service issues, and assisting with basic reporting and data entry. The role also involves monitoring job progress, supporting safety and compliance processes, and contributing to continuous improvement of operational procedures.
Qualifications
Candidates should possess strong Operations Management skills, including scheduling, resource coordination, and workflow organization.Candidates should possess excellent Communication skills to interact effectively with customers, technicians, and internal teams.Candidates should possess solid Customer Service skills to manage inquiries, handle issues professionally, and maintain positive client relationships.Candidates should possess reliable Administrative Assistance skills, including document management, data entry, and basic reporting.Candidates should possess Analytical Skills to interpret operational data, identify issues, and support process improvements.Relevant experience in operations, logistics, or service coordination within industrial or construction environments is beneficial.Strong attention to detail, time management, and ability to prioritize multiple tasks in a fast-paced setting are preferred.Proficiency with standard office software (e.g., MS Office or similar) and ability to learn company-specific systems is advantageous.A diploma or degree in business, operations, logistics, or a related field, or equivalent practical experience, is desirable.