Administration Officer

Employment Type: Permanent Full Time

Position Classification: Administration Officer Level 3

Remuneration: $1,416.58 - $1,460.73

Hours Per Week: 38

Requisition ID: REQ684018

Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.

NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination, and racism.

Where you'll be working

Royal North Shore Hospital

What You'll Be Doing

The Administration Officer provides a comprehensive range of administration support and customer service to the staff

and customers of NSLHD, in the pursuit of unit and department outcomes for the smooth administrative functioning under the direction of the Manager of the corresponding level and the direction of the Patient Services and Information Unit.

The Administration Officer may be allocated across Patient Presentation Officer and Department Secretary positions as required in accordance with the needs of the organisation to adequately deliver services.

The Patient Presentation Officer provides administrative support to the Patient Presentation Stations across the Royal North Shore Facility. The incumbent will provide a professional, efficient service to patients, specialists, and staff of the facility. Provide a level of technical competence that facilitates the provision of services at all levels. To assist in ensuring the integrity of the data held on the Cerner System. The position plays a pivotal role in ensuring all reception processes are maintained and agreed outcomes are maintained. This position plays a vital role in ensuring the staff stations are effectively managing the demand in presentations, including but not limited to patient billing, rebooking of appointment and Napping.

The Department Secretary is responsible in providing secretarial support for the departmental areas of NSLHD. The position provides administrative support including, booking, billings, diary management, transcription of reports, collation and analysis of documentation however is not limited to the duties. These positions are required to supply support to a multidisciplinary area and are not limited to a specific speciality.

People of Aboriginal and/or Torres Strait Islander background are encouraged to apply.

Candidates Will Need To Meet The Following Criteria

Highly professional phone manner and excellent communication and interpersonal skills.Ability to be self-motivated with good time management skills.Well-developed computer skills including accurate data entry skills.

Need more information?

Click here for the Position Description Find out more about applying for this position

For role related queries or questions contact Gaurav Ajetrao on gaurav.ajetrao@health.nsw.gov.au

This is a NSW Health Category A position which requires immunisation and screening for certain diseases. The full list of requirements are outlined in the NSW Health OASV Policy . You will be required to complete the OASV Undertaking/ Declaration Form and TB Assessment Tool during the recruitment process. Please upload this with your application along with any other vaccination evidence that you may have.

The team enriching health in millions of ways every day.

Applications Close: 25 August 2026