Quality Coordinator

About Victoria Parade Surgery Centre

VPSC has 5 operating theatres utilizing state of the art equipment together with a five bed first-stage Recovery Unit and a ten recliner-chair Second Stage Recovery. We are a Monday – Friday Day only facility covering procedures for Ophthalmic, Ear, Nose and Throat and Oculoplastic surgery for clients of all ages including children.

Located in the heart of the CBD, Melbourne, we are surrounded by leafy gardens, major hospitals with easy access to public transport and parking. Our facility has a long-standing reputation for excellence in patient care.

Are you looking for a challenging yet rewarding position with an organization that values our employees?

We are searching for a motivated, highly organised Quality Coordinator to support the delivery of quality, compliance, governance, and accreditation activities across the facility. This is an exciting opportunity for a detail-oriented professional who is passionate about continuous improvement and maintaining high standards of patient care and safety.

The Role:

·         Part-Time role – 24 hour per week.

·         Coordinate the facility audit program, including scheduling, completing, and maintaining audit records.

·         Manage credentialing and onboarding processes for VMO’s, including maintaining credentialing records and documentation.

·         Monitor, record and report patient feedback, compliments and complaints, and support quality improvement initiatives arising from consumer feedback.

·         Provide administrative support to Medical Advisory Committee (MAC) meetings, including preparation of agendas, minute taking, record keeping, and follow-up of action items.

·         Maintain and update the facility intranet SharePoint site to ensure quality, policy, and governance information remains current and accessible.

·         Coordinate the collection and submission of quality, benchmarking, and governance data to meet reporting requirements.

·         Support onboarding and offboarding processes, including staff documentation, orientation records, system access requirements, and compliance records.

·         Maintain employee records, immunisation registers, legislative compliance records, and other organisational registers as required.

·         Provide support and guidance to staff regarding local IT issues and system access requirements.

Essential Criteria:

·         Demonstrated experience in quality, compliance, administration, governance, or healthcare coordination roles.

·         Excellent organisational skills with the ability to manage multiple priorities and meet deadlines.

·         High level attention to detail and accuracy in record management and reporting.

·         Strong written and verbal communication skills.

·         Proficient computer skills, including Microsoft Office applications and database management.

·         Ability to work autonomously as well as collaboratively within a multidisciplinary team.

·         Demonstrated commitment to confidentiality and professional standards.

Desirable:

·         Previous experience within a healthcare environment.

·         Knowledge of accreditation standards, quality improvement processes, and clinical governance frameworks.

·         Experience with healthcare administration systems, SharePoint, incident management, or quality reporting systems.

·         Understanding of credentialing, compliance, and healthcare regulatory requirements.

Please note all applicants must currently possess the right to work in Australia

Cura Day Hospitals Group offers excellent career opportunities for nurses, health professionals, support staff and managers. As the market leading day hospital group, a career with Cura Day Hospitals Group is not only rewarding, but also offers great prospects for career diversity and professional advancement.

We believe our people are our most important asset. As part of our dedication to staff development and well-being, we promote a range of initiatives to support our employees including education and training and providing access to an Employee Assistance Program and Fitness & Wellbeing Program. Cura employees also have access to salary packaging for novated leasing as well as a range of discounts and benefits through our rewards program.

We welcome applications from people of all ages, nationalities, abilities, and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability.

Interviews will be undertaken as suitable candidates are identified as meeting the criteria for interview. Please note only applicants shortlisted for interview will be contacted.

If you wish to be considered for this role, please apply via seek. 

If you have any queries, please contact:

Lisa Wilson– CEO/Director of Nursing

••••@vpsc.com.au

For more information about Victoria Parade Surgery Centre, please visit our website: 

https://curagroup.com.au/victoria-parade-surgery-centre