Senior Demand & Supply Planner

Verandah Brands is a house of renovation brands, including TileCloud, Yabby, Dawn and Verandah Trade. Our mission is simple: renovating can be overwhelming, and we exist to make it easier.
We are in an exciting stage of growth, and we are looking for someone who wants to build a demand and supply planning function for the future – AI enabled, scalable and exception based.
This role reports to the Senior Manager Supply Chain and owns the planning function end to end — demand, supply, inventory strategy and the S&OP cycle — and is accountable for the cadence that keeps Supply Chain, Finance, Revenue and Product aligned.
About youYou have strong demand planning, supply planning or S&OP experience, but you are also commercially curious and energised by the idea of building something that does not yet exist in its full form.You think in systems. You understand that forecast accuracy, fill rate and days of cover are not just numbers to report — they are signals that reveal how well the business is making decisions. You are comfortable working at the SKU level and at the executive level, and you know how to connect the two.You enjoy taking something manual, reactive or invisible and turning it into something structured, repeatable and measurable. You are highly organised, commercially aware and comfortable holding cross-functional stakeholders accountable where your own deliverables depend on it.You are proactive, analytically rigorous and ownership-driven. You thrive in an environment where not everything is already built, and you get energy from designing the process, rhythm and tools that make the function better over time.You are excited about what AI and agentic planning can do for supply chain, and you actively explore new forecasting methodologies, systems and ways of working rather than waiting to be told.
What you ownDemand planningOwn SKU and channel-level demand forecasting across DTC, Trade, Retail and Showroom — building a demand plan that reflects commercial reality, not just historical averagesTranslate sales and marketing inputs into a forward-looking demand signal; incorporate inputs from Revenue and Product on campaigns, launches, range changes and sales eventsBuild launch forecasts for new SKUs in partnership with the Product team, with the same rigour as existing range; validate launch volumes before commitmentMonitor forecast vs actual and use accuracy and bias metrics to continuously improve models over time
Supply planning and working capitalConvert the demand plan into a supply plan across suppliers and lead times — right inventory, right time, right quantitiesDefine buy quantities and timing aligned to working capital targets; surface trade-offs clearly when demand and capital are in tensionOwn inventory strategy across Verandah brands — centralised vs distributed model, depth vs breadth by category, safety stock logic per channelPartner with Finance on the cash flow impact of buying decisions; track and report inventory turns, days of cover and stock healthBuild a documented, repeatable inventory strategy that is less dependent on individual judgement
S&OP implementation and ownershipOwn S&OP cadence and governance across all Verandah brands (Tilecloud, Yabby, Dawn) — run a monthly cycle that brings Supply Chain, Finance, Revenue and Product into alignment on revenue and open-to-buyOwn the meeting structure, inputs required from each function, agenda and outputsProduce an approved sales and purchase plan aligned with open-to-buy envelope, ready to hand to ProcurementHold stakeholders accountable for delivering what the process requires; improve the cadence as the business scales
Planning analytics and KPI reportingOwn the metrics framework — forecast accuracy and bias, fill rate, stock-out rate, days of cover, inventory turnsPresent planning performance to manager and leadership with context and recommendations, not just numbersRun continuous improvement initiatives across the planning function; identify cost optimisation opportunities through better demand signalSupported by Technology & AI teams, build self-serve dashboards and reporting tools that surface the right signals, reduce manual data pulls and speed up decisions
AI, systems and automationActively leverage AI across all areas — forecast modelling, anomaly detection, automated reporting, scenario planningCreate a forecasting demand and supply engine we can actually trust utilising AI, where the planner manages by exception and feeds it promos/launches rather than rebuilding forecasts by handOwn the Netstock (or alternate) planning system configuration so demand and supply planning runs from the system, not around itReplace manual effort with smarter systems: better visibility, faster escalation, stronger data driven decisions
What Success Looks LikeYou will be doing this role well when:The business has a clear forward view of demand, supply, availability, inventory cover and inventory riskReplenishment decisions are made early, clearly and based on structured planning logicForecasts are reviewed regularly and demonstrably improved over timeOut-of-stock and pre-order risks are identified before they become urgentPurchase requirements are clear, prioritised and actionedExcess and slow-moving stock are visible and actively managedInventory decisions balance sales, customer experience and working capitalStakeholders receive clear planning updates that help them make decisionsSystems and planning data become more accurate and trusted, fed by multiple data points
What you will bring to the roleHands-on experience in demand planning, supply planning or S&OP, ideally in e-commerce, retail, consumer goods or a product-led business.Proven experience in demand forecasting, supply planning or inventory management at a SKU levelExperience running or contributing to an S&OP or equivalent cross-functional planning processStrong commercial acumen and the ability to translate forecast outputs into working capital and cash flow implicationsConfidence working with data, ERP systems, planning tools and reporting platformsA track record of building or improving planning processes, not just operating within themGenuine excitement for AI and automation, with practical experience applying both to planning or operationsStrong communication skills and the ability to present inventory and planning outputs clearly to finance, commercial, customer service and executive stakeholdersHigh attention to detail and the ability to manage competing priorities across SKUs, channels and timelinesA proactive, ownership-driven mindset and comfort operating in a fast-paced, scaling environment
About Verandah BrandsWe are a house of renovation brands building toward $100M+ in profitable scale. We run five brands across two sides of the business: TileCloud (tiles), Yabby (tapware), Dawn (lighting) and Verandah Retail (complete rooms) selling direct to renovators, and Verandah Trade, our B2B platform supplying builders and trade professionals. Trade is the single biggest growth opportunity in the group.
Our mission is simple: renovating can be overwhelming, and we exist to make it easier. We are scaling the brands, systems, team and operating rhythms required to support a much larger business.
Four values hold our house together: Simplicity, Curiosity, Always Learning, and Moving Forward with Momentum. In practice that means fewer hoops and smarter tools, asking questions before jumping to solutions, treating everyone as a work in progress, and starting before things are perfect. Progress beats perfection every time.
How to applyWe know few people read a list like this and tick every line. If you tick most of the boxes, we’d still love to hear from you. We read every application ourselves, and we’d rather have the conversation than miss you over one bullet point.
Click apply and send through your resume, and someone from our People team will be in touch.