Family Support Officer

More Than Just a Job!
At Communities we play a vital role in supporting and strengthening communities across Western Australia. We provide services and work with our partners to keep children safe, provide vital community services, including in emergencies, address homelessness, prevent family and domestic violence and provide stewardship for the disability sector. Our work also includes regulating early childhood education and care and leading initiatives across women’s interests, youth, seniors and ageing, carers, and volunteering.

Why Work With Us?

• We offer some of the most competitive public sector wages in Australia.
• We are a nationally recognised Accredited Carer Friendly Employer through the Carers + Employers program.
• Flexible work options – flexi leave, banked leave and public service holidays.
• More for your future – 12 per cent employer super contributions.
• Smart salary packaging – novated leases & work laptops.

Read more about the benefits of working with us.

Your Role. Your Impact.
As Family Support Officer you will perform in accordance with the principles of engagement, inclusiveness, collaboration and capacity building, and some of your responsibilities are to provide:

• Supervision and transport services for families, children and young people.
• Information and support to families, children and young people about accessing Department and community resources.
• Administrative assistance as required.

Visit Careers at Communities – our roles for more information.

We believe all our people are leaders, regardless of their role. Our Leadership Expectations, outlined in Building Leadership Impact, describe the behaviours and mindsets we value. The leadership context for this position is Personal Leadership.

If you’d like to know more about the team or the role, connect with Sarah Allen, Family Support Coordinator, on (08) 6277 4*** or via email to ***********@communities.wa.gov.au. For more details, please refer to the attached Job Description Form (JDF).

Opportunities Available
This recruitment pool may be used to fill various fixed term or permanent (part-time, 60.8 hours per fortnight) positions arising within the next 12 months.

How to Apply – It’s Easy
Select “Apply for Job” and upload the following documents (Word or PDF only):

1. Your current resume/CV.
2. A written statement up to 2 pages addressing Essential Work-Related Requirements (Selection Criteria) numbers 1 and 2 only as stated on the JDF.
3. A copy of all qualification/s (regardless of the relevance to the role) as specified in your application or resume/CV (if applicable).

Applicants who are shortlisted will be assessed on all the Work Related Requirements (Selection Criteria) during the selection process.

Applicants will also be assessed on their ability to meet the following Suitability Requirements:

• Personal Attributes:

1. Compassionate – able to support children, young people and families with care and empathy
2. Reliable – dependable in providing supervision, transport and accurate record keeping.
3. Respectful – able to build positive relationships with diverse families, communities and colleagues.

The Suitability Requirements may be assessed at any stage of the recruitment process, which may include interview, referee reports and/or other assessment methods. Appointment is subject to meeting all Suitability Requirements.

Equity and Diversity
Communities welcome applications from people from a diverse range of backgrounds and lived experiences, including Aboriginal and Torres Strait Islanders, people with disability, people with diverse sexualities and genders, youth, women, and people from culturally and linguistically diverse backgrounds.

Integrity and Honesty
In line with Communities policies, applicants may be asked for consent to undergo criminal record screening and integrity checks during the application process. To read more, click here.  

Need Assistance?
Please let us know if there are adjustments we can make to allow you to fully participate in the application and interview process, as well as in the workplace.

If you would like to discuss:

• adjustments,
• alternative formats,
• recruitment enquiries or,
• technical issues

Contact: The HR Recruitment team at *************@communities.wa.gov.au.

We can also be contacted via the National Relay Service on the following numbers:

TTY/Voice: 133 677
Speak & Listen: 1300 555 ***
SMS Relay: 0423 677 ***

If you are an Aboriginal person who would like assistance with your application, please contact Jobs and Skills WA on 13 64 64.

Privacy Notice
Personal information is collected and managed in accordance with the Privacy and Responsible Information Sharing Act 2024 (PRIS Act). By submitting your application, you acknowledge the collection of your personal information. For further details on how your information is handled, please view our Privacy Policy.
Please note: This recruitment process may be closed or withdrawn at any stage. Applicants will be notified if this occurs.

Lodgement is system generated. Any emailed applications or late submissions on or after 4:00pm will not be accepted.