Customer Service Officer

About Engage:
With our qualified team of human resource experts, we Endeavor to place the right person in the right role for them. We specialise in recruitment and labour solutions for the industrial, engineering, manufacturing, building and construction and mining sectors of Australia. Engage has a focus on providing comprehensive employment solutions to its employees, from temporary to full-time placements
Looking for a role where no two days are exactly the same? We’re looking for a switched-on, organised Customer Service Officer to join the team in Somersby!
What’s in it for you?

• $37.50/hr
• Monday – Friday | 9am – 5pm
• ASAP start through to June 2027
• Stable, long-term assignment
• Great mix of customer service, administration & process improvement

What will you be doing?
You’ll be the friendly face and voice of the team, helping customers while keeping things running smoothly behind the scenes. 
Your day may include:

• Answering calls and responding to emails
• Handling customer enquiries and complaints
• Booking hard waste collections
• Managing residential bin maintenance requests
• Assisting with dispute resolution
• Updating systems, records and data
• Documenting and improving processes
• Providing general admin support and helping with ad hoc projects

We’re looking for someone who is:

• Friendly, professional and confident with customers
• Highly organised with great attention to detail
• Comfortable juggling multiple prioritiesReady for your next opportunity? Apply now!