Hospitality Worker (Hospitality All Rounder)

Job Advertisement

Position: Hospitality Worker (Hospitality All Rounder)

Location: The Tap on Mitchell

Employment: Full-time, Permanent

Award/Salary: $68,500 per annum plus superannuation

State Date: Negotiable

About Us:

The Tap on Mitchell is a family-owned, fast paced alfresco dining venue that offers something for everyone. From café-style breakfasts to bustling lunches and lively dinners, we pride ourselves on creating a welcoming atmosphere where great food, cold drinks, and genuine hospitality come together.

Our venue is built around a beautiful established tree, creating a unique outdoor setting, with Crocosaurus Cove overlooking the venue, adding to the experience. We feature live music every night, serve an extensive range of cocktails – including our famous fishbowls- alongside ice-cold draught beer, alcohol-free options, and a menu designed to cater to a wide variety of guests. We also operate a gaming room, making us a diverse hospitality venue with something happening at all times.

As an entirely outdoor venue in the Top End, you’ll be working in tropical conditions year-round. The climate can be hot and humid, particularly during the build-up and wet season. We are looking for a person who will be comfortable working outdoors while maintaining a positive attitude and delivering exceptional customer service.

Our team also interacts with a diverse range of patrons and members of the public. Confidence, resilience, and the ability to remain calm under pressure are essential, as you will occasionally be required to de-escalate challenging situations professionally and respectfully while ensuring a safe and welcoming environment for everyone.

If you thrive in a busy, energetic workplace, enjoy working with people, and aren’t afraid of hard work, we’d love to hear from you.

About the Role:

We are seeking a reliable, motivated and enthusiastic Hospitality Worker (Hospitality All Rounder) to join our team. In this role, you will be responsible for delivering exceptional customer service across our busy licensed venue while performing a range of front-of-house, food and beverage, and bar service duties to ensure an outstanding guest experience.

Your responsibilities will include:

• Greeting and welcoming customers, managing reservations where required, and providing friendly, professional service.
• Taking food and beverage orders from patrons accurately and efficiently.
• Preparing and serving alcoholic and non-alcoholic beverages including cocktails, beer, wine, spirits, coffee and other drinks.
• Creating cocktails by following venue recipes using appropriate garnishes and specialised ingredients.
• Serving food and beverages to customers in a timely and professional manner.
• Providing recommendations to guests regarding menu items, beverages, cocktails and venue specials.
• Operating bar equipment, coffee machines, beverage equipment, EFTPOS facilities and POS systems where required.
• Processing customer transactions accurately through the POS system.
• Checking customer identification to verify legal drinking age and ensuring compliance with liquor licensing requirements.
• Monitoring patrons for signs of intoxication and refusing service when required in accordance with Responsible Service of Alcohol (RSA) obligations.
• Setting, clearing and resetting tables and maintaining clean, organised and well-presented dining and service areas.
• Maintaining a clean, organised and well-presented bar area, including cleaning equipment, glassware, utensils and workstations.
• Restocking and replenishing bar inventory, beverages, food displays, garnishes, condiments and other service supplies.
• Assisting with bar and venue opening and closing procedures, including preparation, cleaning and securing service areas.
• Responding to customer enquiries and resolving customer concerns in a professional manner.
• Working collaboratively with the front-of-house, bar and kitchen teams to ensure smooth daily service operations.
• Maintaining high standards of hygiene, food safety and workplace cleanliness.
• Following venue policies, procedures and workplace health and safety requirements.
• Providing exceptional customer service in a fast-paced hospitality environment.
• Performing other reasonable hospitality duties as required to support the efficient operation of the venue.

About You:

The successful applicant will have:

• At least one year of relevant experience in a hospitality, food and beverage, bar attendant or similar customer service role, or an AQF Certificate II or AQF Certificate III qualification in Hospitality or a related field.
• Experience preparing and serving a range of alcoholic and non-alcoholic beverages.
• Experience providing food and beverage service in a restaurant, pub, club, hotel, resort or similar hospitality environment.
• Knowledge of cocktail preparation, beverage presentation and customer service standards.
• Strong understanding of Responsible Service of Alcohol (RSA) requirements and food safety practices.
• Excellent communication and customer service skills.
• The ability to work efficiently during busy service periods while maintaining a high standard of service.
• A positive attitude and the ability to work effectively as part of a team.
• Strong attention to detail and commitment to maintaining quality, cleanliness and presentation standards.
• Flexibility to work evenings, weekends and public holidays.
• A current RSA Certificate and Food Safety Certificate.

What We Offer:

• A supportive and friendly team environment.
• Ongoing training and professional development.
• Opportunities for career progression.
• Competitive salary and employee benefits.
• The opportunity to work in one of Darwin's most iconic outdoor hospitality venues.

How to Apply:

Please submit your resume together with a brief cover letter outlining your relevant experience and why you would be a great fit for this role to:

info@thetap.com.au

Applications Close: 11/09/2026

We thank all applicants for their interest. Only shortlisted candidates will be contacted.

Pay: $68,500.00 per year

Work Location: In person