HR Manager

TCLH is looking for a driven and passionate HR Manager to join our team in a permanent, office-based position on the Gold Coast. 

In this role, you’ll be at the heart of our people operations — delivering effective HR, driving a high-performing culture, and ensuring our team feels valued, supported, and empowered every day. You’ll work closely with our leadership team across people & culture, recruitment, training, and systems. 

 WHY JOIN TCLH?

• Vibrant, values-driven team culture with genuine recognition programs 

• Permanent, office-based role on the Gold Coast — no remote uncertainty 

• Broad, varied HR remit across people, recruitment, and training 

• Work closely with Directors and senior leadership to shape the team experience 

• Be part of a growing organisation with long-term strategic ambitions
  

WHAT YOU'LL BE DOING

People & Culture 

• Support the development of organisational culture and staff engagement strategies 

• Advise management on organisational change and provide HR guidance across the team 

• Manage the full HR lifecycle, ensuring compliance with external standards and best practice 

• Interpret and apply award entitlements, EDO conditions, the Fair Work Act and related legislation 

• Conduct remuneration benchmarking and advise on allowances and equity strategies 

• Develop and maintain employment-related policies and procedures 

• Support WHS compliance obligations in coordination with National Operations 

• Administer and coordinate the TCLH Rockstar Recognition & Reward Program 

• Champion our core company values — in everything we do at TCLH 

Recruitment 

• Oversee and support recruitment requirements across the organisation 

• Closely manage recruitment of office-based staff 

• Partner with the recruitment manager on retention, onboarding/offboarding, and talent acquisition strategies 

Training & Development 

• Identify training needs through job analysis, appraisals and consultation 

• Manage the TCLH Training Matrix and Field Induction Matrix 

• Design and deliver training programs, inductions, and e-learning via our Academy platform 

• Coordinate TCLH Masterclasses for professional development days 

• Evaluate training effectiveness and ensure programs remain cost-effective 

• Keep up to date with developments in e-learning and new methodologies 

WHAT WE ARE LOOKING FOR

• Tertiary qualification or Diploma in Human Resources Management 

• Relevant experience in human resources or a related discipline 

• Demonstrated management and organisational skills 

• Experience in collaborative and consultative processes at a professional level 

• Ability to work flexibly in a complex, multi-stakeholder environment 

• Confident executing strategies in consultation with leadership and management teams 

• Strong time management with ability to meet deadlines and deliver outcomes 

• Experience of utilising Tanda as a HR platform will be of significant advantage

At TCLH, a proudly Australian-owned and multi-award winning company, we are redefining remote hospitality by crafting unforgettable experiences that has set the standard for excellence across industries such as Mining, Offshore and Onshore Oil & Gas, Defence, Exploration, Marine Vessels, Construction and Civil. If you are a skilled and qualified chef with a passion for exceptional service, we invite you to apply and join a team that values your commitment, hard work, and dedication to shaping the future of remote hospitality.