Community Engagement Officer

Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.

About BUSY…

BUSY At Work is part of The BUSY Group, a not-for-profit organisation. Presenting nearly 50 years’ experience in skilling solutions and services to employers and businesses, job seekers and students, through apprenticeship support services, employment, education support programs, and vocational training.

Are you a natural connector who thrives on building relationships, creating opportunities and making a real difference in the lives of young people?

BUSY At Work is looking for a passionate and proactive Community Engagement Officer in our Southeast Melbourne and Peninsula region to help strengthen our community presence, grow referral pathways and connect young people aged 15–24 with the support they need to move into education, training and employment.

This is a role for someone who loves being out in the community, building trusted partnerships and turning local connections into meaningful outcomes.

About the Role

As our Community Engagement Officer, you will play a key role in increasing awareness of the Transition to Work program and generating consistent referrals of eligible young people into our caseload.

You will work closely with schools, youth services, community organisations, industry groups and local service networks to build strong relationships, host community meetings and information sessions, and identify opportunities that support young people to access the right pathways at the right time.

This role is central to strengthening BUSY’s brand visibility and community presence across the region. You will develop and implement a regional community engagement plan, with clear weekly targets for stakeholder engagement, referral partner activity, community meetings and attraction strategies.

This role is full time, fixed term until 31^st of October 2028 with the possibility of extension, based in our Dandenong office.

What You’ll Be Doing

• Build strong relationships with local schools, community organisations, youth services, industry groups and referral partners
• Grow awareness of the Transition to Work program and increase referrals of eligible young people
• Develop local community engagement plans with weekly activity targets
• Host local expos, information sessions, stakeholder meetings and communities of practice
• Strengthen BUSY’s brand presence and visibility across the region
• Identify emerging local trends, youth participation barriers and labour market needs
• Work collaboratively with internal teams to support caseload growth, engagement and program outcomes

BUSY Benefits…

• Competitive, above award salary, Circa $77k+ super + bonus + car
• ACHIEVABLE and generous Bonus incentive plans
• 4 additional paid annual leave days – 1 My BUSY Day and 3 days at Christmas
• Clear pathways for internal advancement
• Dedicated training budget for personal and professional growth 
• BUSY Benefits program - Paid parental Leave, retail discounts
• Enjoy work that genuinely impacts lives
• Employee Assistance Program with Sonder Wellbeing App
• Work as part of a team whilst working autonomously with your Participants and community!

About You

You will be someone who is confident, energetic and relationship focused. You know how to bring people together, open doors and build trust across community and industry networks.

• Demonstrated experience engaging with community, youth services, employment services, education, training or related fields
• Strong communication and stakeholder engagement skills
• Confidence working with schools, key community groups and service partners
• A genuine passion for supporting young people to build confidence, capability and independence
• The ability to work to targets and deliver meaningful outcomes
• A current open driver’s licence and willingness to travel across the region

At BUSY, we believe every young person deserves access to skills, education and employment so they can create their own world of unbounded possibilities.

If you are passionate about community, connection and creating brighter futures for young people, we would love to hear from you

Next steps...

This role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role.

The BUSY Group is an organisation that prioritises the safeguarding of children and all vulnerable people by actively adopting strategies that embed a culture of zero tolerance for abuse of any kind. The appointment of successful applicants will be subject to satisfactory employment screening including criminal history and relevant working with children checks. 

The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People, people from culturally diverse backgrounds and people with disabilities.