Account Manager

About us

Hervey Bay Nurseries is a leading wholesale production nursery that has been operating for over 50 years. Based in the Fraser Coast region of QLD, we supply premium sub-tropical indoor plants to chain stores, independent retailers, and brokers across Australia, supplying clients and customers extending from Cairns to Adelaide.

Join our team as an experienced Account Manager

Hervey Bay Nurseries is seeking an experienced and driven Account Manager to lead our sales and marketing functions to continue to grow and expand the Enliven brand.

This is a senior leadership opportunity for someone who thrives on building strong customer relationships, growing revenue, developing and maintaining high-performing teams and creating innovative marketing strategies that deliver results.

The Opportunity

Reporting directly to the Director, you will be responsible for developing and executing sales and marketing strategies across wholesale, retail and online channels, with a clear focus on profitable, sustainable year-on-year growth.

You will play a key role in strengthening the Enliven brand, expanding our customer base, identifying new market opportunities and ensuring Hervey Bay Nurseries continues to be recognised as an industry leader.

Key Responsibilities

Sales Leadership & Growth

• Lead, coach and support sales teams to achieve and exceed revenue targets.

• Develop and implement strategies across wholesale, retail and online channels.

• Build and maintain relationships with national retail chains, independent garden centres and online customers.

• Identify and secure new customers and market opportunities.

• Drive consistent, profitable year-on-year growth.

• Provide accurate sales forecasting to support production planning.

• Ensure customer orders are delivered in full, on time and to agreed quality standards.

• Identify sales gaps and develop strategies to maximise opportunities.

Marketing & Brand Development

• Develop and execute marketing strategies that grow the Enliven brand.

• Lead creative activations for new product launches, packaging, labels and promotional materials.

• Manage digital, print, social media and in-store campaigns.

• Oversee the company website and e-commerce platform.

• Drive engaging, high-quality, brand-aligned social media content.

• Represent the business at industry events, trade shows and field days.

• Monitor market trends, competitor activity and emerging product opportunities.

Customer Relationships

• Build strong, long-term relationships with key customers and buyers.

• Maintain regular contact with major accounts and provide exceptional customer service.

• Resolve customer, operational and transport issues promptly.

• Use CRM systems to identify opportunities and track customer relationships.

• Actively seek customer feedback to improve products and service.

Team Leadership

• Lead, develop and support the Sales and Administration teams.

• Align sales, administration, production and delivery objectives.

• Provide ongoing training and development to strengthen product knowledge and sales capability.

• Develop future leaders and build a strong, collaborative and accountable team culture.

We’re Looking For

We’re looking for a commercially minded sales and marketing leader who combines strategic thinking with a hands-on approach.

You will be confident building relationships, identifying opportunities and turning ideas into measurable results. You’ll bring strong leadership skills, excellent communication and a genuine passion for growing both people and business.

If you are ready to lead growth, build strong teams and help take Enliven to new heights, we’d love to hear from you.