Business Analyst – Energy & Utilities

Job description:  Business Analyst – Energy & Utilities

Job Summary

The Business Analyst – Energy & Utilities is responsible for analyzing business processes, gathering requirements, and supporting digital transformation initiatives within the energy and utilities sector (electricity, gas, water, renewables). This role bridges business needs and technology solutions to improve efficiency, compliance, and customer experience.

Key Responsibilities

• Requirements Gathering
  

• Work with stakeholders to understand business needs and objectives
  
• Document functional and non-functional requirements
  

• Business Process Analysis
  

• Analyze existing utility processes (billing, metering, asset management, grid operations)
  
• Identify gaps, inefficiencies, and improvement opportunities
  

• Data Analysis & Reporting
  

• Analyze operational and customer data to generate insights
  
• Prepare dashboards, reports, and KPIs
  

• Solution Design Support
  

• Collaborate with IT teams to design system enhancements or new solutions
  
• Support implementation of enterprise systems (e.g., SAP IS-U, Oracle Utilities)
  

• Regulatory & Compliance Support
  

• Ensure solutions align with energy market regulations and compliance requirements
  

• Stakeholder Management
  

• Communicate clearly with business users, project teams, and vendors
  
• Facilitate workshops and requirement sessions
  

• Testing & Implementation
  

• Support UAT (User Acceptance Testing)
  
• Validate system functionality against business requirements