Key Account Manager

Company Description UON PTY LTD is a Western Australian company focused on engineering smarter, cleaner, and more efficient energy and water solutions. From its Malaga-based facility, UON designs, manufactures, and delivers fully integrated infrastructure systems to mining, agriculture, and industrial clients. With more than 25 years of experience, the company combines deep local knowledge with cutting-edge technology to provide solutions that perform reliably in demanding conditions. UON is recognized for its strong commitment to quality, innovation, and sustainability, offering team members the opportunity to contribute to impactful projects across the region.
Role Description The Key Account Manager role is a full-time, on-site position based in Perth, WA. This role is responsible for managing and growing strategic customer relationships, particularly key accounts in the mining, agriculture, and industrial sectors. Day-to-day tasks include developing account plans, identifying new business opportunities, coordinating proposals, and ensuring customer satisfaction through responsive support and effective problem-solving. The Key Account Manager will collaborate closely with engineering, operations, and commercial teams to deliver integrated solutions, negotiate contracts, and monitor performance against agreed targets. The role also involves regular client meetings, reporting on account performance, and contributing insights to improve UON’s service offerings and market position.
Qualifications
Strong Account Management and Key Accounts experience, including managing strategic relationships and driving account growth.Solid Analytical Skills and Business Planning capabilities to interpret data, forecast demand, and develop effective account strategies.Proven Customer Service skills with a focus on building trust, resolving issues promptly, and maintaining high client satisfaction.Experience in mining, energy, water, or industrial sectors is highly beneficial.Excellent communication, negotiation, and stakeholder management skills.Ability to work on-site, collaborate across disciplines, and manage multiple priorities.Relevant tertiary qualification in business, engineering, or a related field is preferred.