EDRMS Technical Administrator | NV1 Clearance

EDRMS Technical Administrator | NV1 Clearance | Full-Time Onsite, Canberra

We are seeking an experienced EDRMS Technical Administrator to support the administration, configuration and technical operations of a large enterprise Electronic Document and Records Management System (EDRMS). The successful candidate will have strong Content Manager experience, excellent Microsoft technical skills and experience supporting enterprise applications, integrations and infrastructure in a complex ICT environment.

Key responsibilities

• Administer, configure and support the Content Manager application

• Support the management, co-location and consolidation of global EDRMS datasets

• Troubleshoot technical issues across applications, systems and networks

• Provide technical advice on EDRMS integrations, documentation and change requests

• Support the interfacing of business applications with Content Manager

• Work with Microsoft operating systems, including configuration, maintenance and patching

• Support enterprise virtualisation environments

• Understand the impact of the broader ICT environment on EDRMS operations

• Work with technical and business stakeholders to deliver reliable information management services

About you

• Proven experience supporting, configuring and developing the Content Manager application

• Experience integrating business applications with Content Manager

• Strong experience with Microsoft Operating System configuration, maintenance and patching

• Experience with virtualisation platforms, including VMware vSphere, Nutanix AHV, Citrix Workspace

• Strong understanding of enterprise ICT environments and technical troubleshooting

• Certificate IV, Diploma or Degree in Information Technology, Information Management or equivalent demonstrated experience

• Current NV1 security clearance is mandatory