Administration Manager - Launceston

• National family-owned and operated business with over 90 years of experience

• Job Security in an essential services industry | Join a team committed to serving our communities

• Work for a company that values its people and their contributions | Opportunities for growth

Join our team as an Administration Manager and help deliver exceptional customer service while supporting the day-to-day success of our depot.

Why Join Us?

At JJ's Waste & Recycling, you'll join an Australian-owned company that's been keeping communities clean and running for generations. Our trucks are a familiar sight across the country, delivering an essential service people rely on every day.

 When you join our team, you’ll benefit from:

• Job security in an essential services industry.

• Ongoing learning, career development, and opportunities for growth.

• A supportive workplace with a collaborative and experienced team.

• Professional, clean and well-maintained offices that provide a welcoming and well-equipped working environment.

• The opportunity to work for a company that values its people and recognises your contribution.

 Ready to learn more about life as an Administrator (Manager) at JJs? See our video below.

About the Role

Based in Launceston, we’re looking for an organised, proactive Administration Manager to lead our administration team and champion the day-to-day administrative functions supporting our services across the region.

You’ll oversee all administration functions for the site, including customer service, Accounts Payable and Receivable, operational and sales administration, and various other administrative tasks.

This is a role for someone who enjoys working with people, thrives in a fast-paced environment and is confident managing competing priorities. You’ll be trusted to lead and develop your team, manage your workload, identify opportunities to improve processes and build strong relationships across Sales, Operations, Administration, Workshop and Management.

What You’ll Do

You’ll play a key role in keeping the business running smoothly. You’ll oversee day-to-day administration, support your team and have the opportunity to identify improvements, streamline processes and make a genuine impact on how we do business.

Your responsibilities will include:

• Overseeing all administration functions and managing all associated administrative functions for the business

• Identifying and executing opportunities regarding efficiency and productivity improvements in your team

• Leading, mentoring, training and supporting your team, ensuring concerns are managed appropriately

• Managing workflows and incoming and outgoing correspondence ensuring timely responses, appropriate follow up and managing escalated matters as required.

• Delivering exceptional customer service by responding to telephone calls, emails, and other enquiries professionally and promptly.

• Working collaboratively with Operations, Sales and Management teams to support business outcomes.

What You’ll Bring

We’re looking for an Administration Manager who enjoys taking ownership, improving processes and helping a business run smoothly. You’ll be a confident communicator, a natural problem-solver and bring a positive, can-do attitude with the ability to confidently juggle priorities in a busy environment.

You’ll also have:

• Previous experience working in a similar leadership role.

• Excellent written and verbal communication skills, with the confidence to engage professionally with both staff and customers and a range of internal and external stakeholders.

• A calm, solutions-focused approach when working under pressure.

• Exceptional attention to detail, with the ability to manage, prioritise and multitask effectively while meeting deadlines and maintaining a high level of accuracy.

• Proficiency in Microsoft Office and administrative systems, with the ability and willingness to learn new tools and processes.

• Excellent organisational and time management skills, with flexibility to manage tasks and changing priorities.

• A team-first mindset while also being able to work independently and take ownership of your responsibilities.

What You’ll Need

• Current Australian working rights.

What We Offer

We appreciate there is more to life than work, and so we provide a variety of work options to ensure the job gets done; along with competitive remuneration and a range of benefits, regardless of your role or location including:

• The security of an essential services industry

• Career development and growth opportunities

• Health funds and car related discounts

• Novated leasing options

• Banking partnerships - including financial, budgeting, and mortgage advice

Life at JJs

JJ’s Waste & Recycling is Australia’s largest family-owned and operated waste management company. From our beginnings as a small family business, we’ve grown into a global operation servicing Australia, New Zealand and the United States.

But JJ’s is more than bin collection - we are one company with 17 divisions, employing more than 2,700 people and together we exist to continuously improve waste management and the impact that waste has on the community and environment. To find out more about JJ’s, visit our website.

Ready to Join the Team?

If you're looking for a stable job with a company that values its people, we'd love to hear from you. Apply now and start your career with JJ's.

No agencies please, we’ve got this one covered!