Sales Account Executive

Company Description DoubleDesk AI is a voice-first AI platform designed for non-technical small business owners who need to streamline daily operations. The platform builds an AI workforce that supports routine tasks, from an AI receptionist handling inbound calls, quoting, booking, and capturing orders, to digital workers automating repetitive administrative work. Business owners configure and manage their AI workforce simply by speaking with D2, the DoubleDesk business assistant. By reducing manual workload and simplifying technology management, DoubleDesk AI helps small businesses focus on growth and customer experience.Role Description The Sales Account Executive is a full-time, hybrid role HQ based in Brisbane City, QLD. This role is responsible for identifying and qualifying new leads, presenting DoubleDesk AI solutions to small business owners, and managing the full sales cycle from initial contact to closing. The Sales Account Executive will build and maintain strong client relationships, provide ongoing account management, and ensure high levels of customer satisfaction. Day-to-day tasks include conducting discovery calls and demos, preparing proposals, negotiating terms, collaborating with internal teams to support client onboarding, and tracking activity and pipeline in the CRM. The role also involves gathering feedback from clients to inform product improvements and sales strategies.QualificationsCandidates should possess skills in Lead Generation and new business development.Candidates should possess skills in Account Management and ongoing client support.Candidates should possess strong Communication skills, both verbal and written.Candidates should possess skills in Relationship Building and Customer Service.Experience selling SaaS or technology solutions to small businesses is beneficial.Ability to work in a remote/hybrid role, with strong time management and organization skills.Comfort engaging with non-technical customers and explaining complex solutions in clear terms.Previous experience in sales, business development, or account executive roles; relevant tertiary education is an advantage.