FOH Professionals

Available Roles in our Bennetts Lane Store:

• Full Time Front of House: Tuesday - Saturday

• Casual Front of House: Weekday and weekend availability

(Please indicate in your application which role you are applying for.)

At Cobb Lane we handcraft moments to savour, to share. Some are sweet, some are sour, some bitter, and some salty. In our world, they all taste good.

Cobb Lane is an artisan bakery located in the popular village of Yarraville, with shopfronts in Richmond Traders, South Melbourne Market and our newly opened Bennetts Lane in the CBD; operating alongside an established wholesale arm. Our reputation for delicious, hand-crafted baked goods extends throughout Melbourne and beyond. We pride ourselves on our craftsmanship, specialising in slow ferment sourdoughs and viennoiserie, using the best ingredients available.

Cobb Lane has established a reputation as one of Melbourne's leading artisan bakeries, providing premium baked goods to the city's most renowned venues. Your role will be an integral part of our future.

About the role:

We are on the lookout for experienced FOH professionals who live and breathe Melbourne's vibrant food culture. If you're a food-lover with a knack for genuine hospitality and want to help us to continue to establish ourselves in the heart of the CBD, we want to meet you.

Responsibilities:

• Deliver exceptional service; greet and welcome guests, share product knowledge and assist in offering recommendations

• Handle customer enquiries, feedback, and complaints professionally

• Operate the POS and handle transactions accurately

• Maintain a clean and organised storefront

• Ensure product displays are visually appealing and well-stocked

• Assist with stock rotation, storage and inventory

• Maintain food safety standards

• Work collaboratively in a fast-paced, high volume setting

About you:

• Minimum 3+ years experience in a customer-facing hospitality role

• 1-2 years experience in specialty coffee (preferred)

• Proven ability to maintain high standards in a fast-paced environment

• Confident communicator and energetic team player

• Calm under pressure, organised, and detail-oriented

• Passionate about food and hospitality

• Availability to work flexible hours, including weekends and holidays

• Must have Australian work rights to be eligible for this position

About us:

• We're an established artisan bakery creating delicious sourdough, pastries & sweets for our retail venues and for a range of wholesale customers across Melbourne.

• We're family owned and run, and we're young, innovative and adaptive

• Growth is possible in all of our roles, and we're looking forward to training, mentoring and supporting our team

What's on offer:

• Full time: 38 hours per week (Tuesday - Saturday)

• Casual: Weekday and weekend availability is required

• Career development opportunities in a growing and dynamic business

• Paid parental leave available for full time

• Access to our EAP service for you and your family

• Employee discounts on our delicious products plus regular taste testing!