Account Manager

Build relationships. Drive growth. Make technology matter.
At Linktech Australia, we help organisations get more value from technology. As a trusted Microsoft solutions and managed services partner, we deliver cloud, security, data, AI, modern workplace and managed service outcomes to customers across Australia.
We are looking for an energetic and customer-focused Account Manager to join our growing team.
This is an opportunity to work directly with business leaders, build long-term customer relationships, and help clients modernise their technology environments through Microsoft cloud, cybersecurity, AI and managed services solutions.
About the RoleAs an Account Manager, you will be responsible for managing a portfolio of customers while identifying opportunities to expand existing services and introduce new solutions.You will work closely with our technical, service delivery and leadership teams to ensure customers receive exceptional service and strategic guidance.
Key ResponsibilitiesManage and grow a portfolio of existing customer accountsDevelop trusted advisor relationships with business and IT stakeholdersConduct regular customer reviews and strategic planning sessionsIdentify opportunities across Managed Services, Azure, Microsoft 365, Security, Data & AI solutionsGenerate and maintain a healthy sales pipelinePrepare proposals, quotations and renewalsCoordinate with service delivery teams to ensure successful customer outcomesMaintain accurate CRM records and forecastingAchieve monthly and quarterly sales targetsRepresent Linktech Australia at industry and customer events
What You'll BringEssential3+ years experience in Account Management, Business Development or IT SalesExperience selling managed services or Microsoft solutionsStrong customer relationship and stakeholder management skillsExcellent communication and presentation abilitiesCommercially focused with a growth mindsetAbility to manage multiple opportunities and prioritiesHighly RegardedExperience within a Managed Service Provider (MSP)Microsoft licensing knowledgeUnderstanding of Azure, Microsoft 365, Security, Copilot or Data & AI solutionsExperience using CRM systems
About Linktech AustraliaLinktech Australia is an Australian-owned IT services and consulting partner with local delivery teams across Melbourne and Sydney. We help organisations streamline operations, improve productivity, strengthen security and accelerate cloud adoption through Microsoft technologies and managed services. Our expertise spans Cloud, Security, Data & AI, Modern Work and Managed Services.
Ready to help customers achieve more with technology?
Apply now and become part of a team that is passionate about delivering exceptional customer outcomes and building long-term partnerships.