Families Together Practitioner – Nepali / Hindi Speaking

• Nepali/Hindi language skills required
• Full-time fixed-term contract until June 2027 (35 hours per week)
• Not-for-profit salary packaging available
• Outreach‑based role supporting vulnerable families
• Campsie Location

Metro Assist and CABL Limited (formerly Metro Migrant Resource Centre) are seeking experienced and committed Families Together Practitioners to join our Families Together Family Preservation Program, supporting children and families to remain safe, connected, and together at home.

This is a frontline practice role for a skilled practitioner who is passionate about child‑centred, family‑led, trauma‑informed, and culturally responsive practice.

About the Program

Families Together is a DCJ‑funded Family Preservation program working intensively with families whose children are at risk of entering, or escalating within, the statutory child protection system.

The program focuses on strengthening parenting capacity, improving family functioning, and supporting child safety outcomes through home‑based and community‑based service delivery.

Metro Assist and CABL Limited is a values‑driven community organisation, committed to social justice, equity, cultural safety, and inclusive practice.

About the Role

As a Families Together Practitioner, you will deliver intensive family support and casework services to families experiencing complex and intersecting challenges, including trauma, parenting stress, mental health concerns, family violence, housing instability, and social isolation. Working as part of a multidisciplinary team, you will collaborate closely with the Families Together Team Leader and Child and Family Therapeutic Clinician to deliver coordinated, strengths‑based support that prioritises child safety and family preservation.  Services are delivered primarily through home visits and community outreach, requiring flexibility, strong engagement skills, and sound professional judgement.

Key Responsibilities

• Engage families through respectful, strengths‑based, and culturally safe relationship‑building
• Undertake holistic strengths‑and‑needs and risk assessments
• Develop, implement, and review family‑led case plans and safety plans
• Provide parenting support through coaching, modelling, psychoeducation, and practical assistance
• Monitor and respond to changes in risk, including mandatory reporting and information sharing
• Work collaboratively with the Therapeutic Clinician to embed therapeutic strategies into everyday practice
• Coordinate warm referrals and collaborate with DCJ, schools, health services, and community agencies
• Maintain accurate and timely case notes, assessments, outcome tools, and reports 

Location - Campsie.

About You

You are a motivated and values‑driven practitioner who works effectively with families under pressure and keeps children’s safety and wellbeing at the centre of practice.

You must be available between the hours of 6am and 8pm to meet client requirements. You will be required to work 35 hours per week (7 hour working days). 

Criteria:

Essential

• Nepali/Hindi language skills required
• Able to provide high‑quality support to clients from Turkish‑speaking backgrounds.
• Relevant tertiary qualifications in Social Work, Community Services, Psychology, Welfare, or a related discipline
• Experience working with children and families experiencing complex needs and psychosocial challenges
• Knowledge of child‑centred, family‑led, and trauma‑informed practice
• Understanding of mandatory reporting and child protection frameworks
• Ability to engage families respectfully within a voluntary service context
• Strong written and verbal communication skills
• Current Driver Licence, Working With Children Check, and National Police Check

Desirable:

• Bilingual or multilingual skills relevant to the communities we serve. (e.g. Arabic, Vietnamese, Dari, Farsi, Pashto, Assyrian, Mandarin, Cantonese, or other community languages).
• Applicants must clearly state their language(s) and level of fluency in their cover letter and/or resume.

What we offer

• Above‑award pay under the SCHADS Award (Level 5)
• Salary packaging to increase take‑home pay
• Additional paid wellbeing leave
• Ongoing supervision, training, and professional development
• Access to Employee Assistance Program (EAP)
• Meaningful work that makes a difference for children and families

Next Steps

To submit your application please click 'Apply Now' by the closing date.

Please note: applications that do not include all required documents may not be considered.

For enquiries, email: recruitment@metroassist.org.au using the subject line: Families Together Practitioner – Nepali / Hindi Speaking enquiry via EthicalJobs.  Please note that only shortlisted applicants will be contacted.

Metro Assist is an Equal Opportunity Employer and supports an inclusive approach in the workplace. We celebrate our diversity and welcome applications from all cultures, ages, religions, genders, LGBTQIA+ people, Aboriginal and Torres Strait Islander peoples, and people with disabilities. 

All offers of employment are subject to a satisfactory National Police Check, provision of a current Working with Children Check and confirmation of the right to work in Australia.

A position description is attached.