Sales & Service Consultant – Inbound Call Centre - Nowra

CS Telephony | Authorised Representative of NRMA Insurance
Sales & Service Consultant
📍 Nowra | 🏡 Hybrid Working Available
🕒 Full-Time, Monday-Friday | Rotating Hours Between 8am-8pm
📅 Start Dates: 17th of September, 8th of October and 29th October 2026

Looking for a Career, Not Just a Job?
Join our growing inbound contact centre team and enjoy the stability of a Monday to Friday roster, hybrid (Work from Home and office) work flexibility, paid training, career progression opportunities and a supportive team culture. No insurance experience? No problem. We hire for attitude, customer focus and a willingness to learn. We’ll provide all the training and support you need to succeed. 

As an NRMA Insurance Sales & Service Consultant, you'll help customers protect what matters most by providing insurance and roadside assistance solutions. Working in a fast-paced inbound contact centre, you'll deliver exceptional service, build customer trust and achieve sales outcomes, all with the support of a dedicated leader and team

Please note: Successful applicants will be employed by CS Telephony Pty Ltd, not NRMA Insurance.

What we are offering:

• Hybrid Flexibility - Balance working from home with in-office collaboration

• Fully Paid Training - No insurance experience? We'll teach you everything you need to know

• Career Progression - Clear pathways into leadership, coaching and specialist roles

• Recognition & Rewards $$$- Regular incentives, celebrations and recognition programs as well as Annual Performance Awards. 

• Supportive Team Culture - Work with leaders who invest in your success

• Represent a Trusted Brand - Make a difference as part of an Authorised Representative of NRMA Insurance

• Work-Life Balance | Full-Time | Monday to Friday Only, No regular weekend work required (Optional overtime opportunities may occasionally be available on Saturdays)

• Generous Staff Discounts – Access exclusive employee discounts on insurance products, helping you and your family save thousands of dollars every year.

• ‘Earned Wages’ Paytime Access – As an employee of CS Telephony you will have ‘Earned Wages’ Access – which is access to your Wages before pay day

What You'll Bring

• Strong customer service and communication skills

• Confidence working towards sales targets

• Ability to manage competing priorities

• Strong computer skills and attention to detail

This Role Is Perfect For You If You:
- Enjoy helping people and solving problems
- Love talking to customers and building relationships
- Are motivated by goals and sales success
- Want long-term career growth
- Thrive in a supportive team environment

Ready to Build Your Future?
Join a team that invests in your success, values your contribution and supports your career growth. Apply today and take the next step with CS Telephony.