Site Supervisor (Patient Support Services) - Hamlyn Terrace

Classification: General Admin Staff Grade 8
Employment Type: Permanent Full Time
Remuneration: $84,285.09 per annum plus 12% superannuation
Location: Wyong Hospital
Hours per week: 38

Applications Close: 11:59pm Thursday 3 September, 2026

HealthShare NSW is committed to creating a diverse and inclusive environment which reflects the community we serve. We welcome applications from people of all backgrounds, experiences and identities, and we encourage applicants from Aboriginal and Torres Strait Islander communities, culturally and linguistically diverse groups, LGBTIQ+ communities, veterans, carers and people with disability.

About the opportunity

We are searching for a vibrant and energetic leader to join our  Patient Support Services team at Wyong Hospital - Hamlyn Terrace.

In this important role, you will supervise day-to-day operational activities in the hospital and manage the provision of optimal Patient Support Services to HealthShare NSW customers, providing effective leadership and direction for your team. We are looking for experienced leaders from any industry, who are strong communicators and passionate about delivering quality customer service. 

HealthShare NSW demonstrates a commitment to staff growth and development, and this opportunity would suit someone with a desire to extend their skill set and take their career to the next level. 

If you are an enthusiastic leader looking to accelerate your career, we encourage you to apply today and look forward to meeting you! 
 

The specific capabilities for this role are outlined in the Position Description. 

About us

HealthShare NSW touches the lives of NSW Health employees and patients every single day by delivering services that keep our public hospitals and health facilities running.

Watch Our HealthShare NSW story video to learn more about the work we do and the diverse range of roles we have on offer.

Additional benefits

We reward our employees with a terrific range of benefits, including:

• Great leave conditions: enjoy one day off each month as an ADO, annual leave loading (a bonus extra payment of 17.5%) and 14 weeks’ paid parental leave for eligible employees
• Salary packaging and novated leasing: you can access up to $2782 extra per year in your pay
• Wellbeing programs: access an array of wellbeing programs designed to support your physical, mental, and emotional health
• Commitment to career development: expansive free online training, talent programs, study leave and internal development opportunities to accelerate your career
• Rewarding role and community contribution: make a difference in people's lives by assisting those in need and actively contributing to your community.

Please note some benefits may only apply to certain employment types.

How to apply

• Click Apply Now at the top of the page.
• Attach your resume and a cover letter addressing the essential requirements/Public Sector Capability Framework outlined in the position description

We recognise that AI tools are increasingly being used to assist with resumes and applications. While we accept their use, we encourage applicants to provide genuine responses in their own words

Applications without a cover letter addressing the essential requirements will not be considered. Your cover letter must be tailored in line with the position description for the role. For further information on how to prepare your application Writing your application | Find your next role in the public sector I Work for NSW 

Additional information 

• HealthShare NSW assesses candidates in line with the NSW Public Sector Capability Framework, which describes the capabilities and behaviours required for roles across the NSW public sector. The specific capabilities for this role are outlined in the Position Description. 
• Learn more: https://www.nsw.gov.au/nsw-government/public-sector-capability-framework
• If successful following the application close date, you will be required to attend interview as well as reference checks.
• Candidates must have Australian work rights (citizens, permanent residents, or valid work visa). Permanent roles are open to Australian citizens and permanent residents, while temporary and casual roles welcome applicants with a visa.
• This is a NSW Health Category A position which requires immunisation and Tuberculosis (TB) screening. Refer to NSW Health OASV Policy (Page 12) for a complete list of required vaccines. During application, please upload OASV Undertaking/Declaration Form and TB Assessment Tool with any vaccination evidence you have.
• If you are identified as a preferred candidate and are external to HealthShare NSW, you will be required to complete a physical pre-employment health assessment (at no cost to you) to confirm your ability to safely perform the duties of the role. Employment is subject to successful completion of all pre-employment checks.
• An eligibility list from this recruitment may be created for future casual, permanent, or temporary full-time or part-time positions within the next 6 months. 

Contact information

Please contact **************@health.nsw.gov.au if you have any questions about this role. Any career portal support questions can be directed to our customer service team at 1300 679 ***.

For Aboriginal candidates who would like to talk to a HealthShare NSW Aboriginal Workforce Consultant, please contact ***************@health.nsw.gov.au
Support is also available through the Stepping Up website. 

Please let ***************@health.nsw.gov.au know if you need any adjustments to the recruitment or interview process (e.g. physical accessibility, interview setup, or scheduling). Candidates with a disability can also use this email for confidential advice and support during the recruitment process.