Housing Officer

We're looking for compassionate Housing Officers to join our Community Services team in Brisbane. Working within our domestic and family violence program, you'll support women to secure safe, stable and affordable housing while helping them build confidence to maintain long-term tenancies.

Location: Brisbane, QLD
Role Type: Maximum Term Contract | Full Time Role Until 31 August 2027
Remuneration: $47.63 - $51.25 ph + Super + Salary Packaging + Employee Discounts & Benefits 

What You'll Be Doing:
This is a rewarding opportunity to make a meaningful difference by combining housing support, tenancy coordination and stakeholder engagement to improve outcomes for women who have experienced domestic and family violence.

As a Housing Officer, you'll work closely with clients, housing providers and community partners to provide practical housing support and coordinate tenancy-related activities.

• Supporting women to access safe, sustainable and affordable housing
• Providing information, advocacy, referrals and practical housing assistance
• Coordinating tenancy administration, including accommodation agreements, leases, bonds and condition reports
• Conducting property inspections and identifying maintenance or safety requirements
• Coordinating repairs and maintenance with contractors and relevant stakeholders
• Delivering tenancy education, individual support and group workshops
• Building strong relationships with housing providers, real estate agents and community networks
• Maintaining accurate client records, databases and reporting
• Working collaboratively to achieve positive housing outcomes for clients.

What You'll Bring:
We're looking for someone who is organised, empathetic and passionate about supporting vulnerable members of the community.

• Experience in housing, homelessness, community services or a similar role
• A tertiary qualification in Human Services or a related discipline
• Knowledge of the housing and homelessness sector, including relevant legislation
• An understanding of the barriers faced by women experiencing domestic and family violence
• Strong communication, relationship-building and advocacy skills
• The ability to work independently while contributing to a collaborative team
• High levels of integrity, professionalism and confidentiality
• A current Queensland Driver's Licence
• A current Blue Card and NDIS Worker Screening Clearance (or the ability to obtain them).

Why You’ll Love Working With Us:

• Salary Packaging Benefits: take home more pay (up to $15,900 tax-free + $2,650 meals & entertainment).
• Discounts: on Health Cover, Energy, Appliances, Holidays, and more.
• Employee Assistance Program for wellbeing support.
• Fitness Passport: Stay active with discounted gym memberships for you and your family.
• Ongoing Training & Development opportunities to grow your career

About Us:
Lutheran Services is a not-for-profit organisation, providing exceptional care and support to communities across Queensland for the past 90 years. We provide aged care, retirement living and home care services for older people, with community services including mental health, disability, youth and family, and domestic and family violence support. We draw on a rich Lutheran tradition of care, placing the wellbeing of our clients at the heart of everything we do. Where our people love what they do, supporting over 6,000 people each year across more than 25 sites.

Apply Now! Please attach your resume, complete the application form and the questions below. To view the position description, please click here.