Receptionist/Administrative Assistants

About the Role

we are looking for a friendly, organised and enthusiastic Receptionist / Administrative Assistant to join our growing team.

This is a full-time position based in Marsfield, NSW 2122. As one of the first people our residents, families and healthcare professionals will meet, you’ll play an important role in creating a warm, welcoming and positive experience for everyone who walks through our doors.

Working closely with our team, you’ll help keep our reception and day-to-day administration running smoothly while providing caring and professional support across the facility.

What you'll be doing

• Welcoming residents, families, visitors and staff with a warm, friendly and professional approach

• Managing the reception desk and creating a welcoming first impression

• Answering and directing phone calls to the appropriate department or team member

• Helping scheduling appointments, transport and escort bookings for residents

• Manage enquiries from management, staff, residents and their families, volunteers, clients and external service providers ensuring that issues are appropriately redirected to right personals

• Managing calendars for executive managers when required

• Preparing, processing and maintaining accurate administrative records and documentation

• Assisting with data entry, filing, general record keeping and achieving

• Providing administrative support to different departments, including photocopying, scanning and preparing documents

• Coordinating incoming and outgoing mail and packages throughout the facility

• Assist CEO/CM for any memo, notice distribution and displaying among staff, residents and families

• Helping Management team for general HR tasks such as maintaining staff file, initial set up for new staff members and staff roster

• Helping create a positive, caring and supportive environment for our residents, families and team members

What we're looking for

• Previous experience in a reception or administrative role, aged care sector knowledge is highly valued

• Excellent communication skills, both verbal and written, with the ability to interact professionally with diverse groups

• Strong organisational abilities and attention to detail

• Proficiency with computer systems and office software (Microsoft Office suite)

• Ability to multitask and prioritise workload in a busy environment

• Professional demeanour and a genuine passion for providing quality customer service

• Understanding of confidentiality and privacy requirements, particularly in aged care settings

• Flexibility and willingness to support the broader team as needed

About us

St Catherine's Aged Care Services is a catholic based not for profit organisation, a dedicated provider of quality aged care services, we are committed to enhancing the lives of our residents through compassionate care and professional support. We pride ourselves on creating a welcoming, inclusive, and respectful environment where our residents can thrive. We support our staff with ongoing professional development and fostering a workplace culture where everyone feels valued and appreciated.

What we offer

We offer a competitive salary with tax-free salary packaging up to $15,990. As a member of St Catherine's Aged Care Services, you will benefit from a supportive work environment where your contributions are recognised and valued.

Apply now

If you are an organised, friendly professional with a passion for aged care and exceptional customer service, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience to St Catherine's Aged Care Services. We look forward to welcoming you to our team.