Technician - Resident Field Service

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role. The Opportunity:

Due to continued growth across regional NSW region, we are seeking an experienced Resident Field Service Technician to support customers throughout the South West Slopes region and surrounding areas between Forbes, West Wyalong, Temora and Young.

This is an existing position critical to the ongoing growth and support of our Regional customer base. You’ll work autonomously in the field while being backed by a highly experienced service and technical support team.

You’ll be responsible for carrying out diagnostics, repairs, maintenance and breakdown support across Komatsu equipment, while building strong relationships with customers and ensuring equipment uptime and reliability.

A fully maintained tool of trade vehicle will be provided.

Roster: Monday to Friday – 7:30am to 4:00pm

Role Located: South West Slopes region. Key areas are Young, Temora, West Wyalong or Forbes.

Pay Rate: Between $54.29 - $55.36 (depending on experience) Base + Tool of Trade Vehicle + $350 Weekly Resident Allowance + Super

What you’ll be doing:

Diagnosing, troubleshooting and repairing heavy mobile equipmentCarrying out planned maintenance and breakdown support in the fieldCompleting service reporting, job documentation and customer communicationManaging your own workload and coordinating jobs from start to finishProviding a high level of customer service and technical support onsiteWorking safely and contributing to Komatsu’s zero harm culture

Komatsu benefits:

Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefitsFinancial: Income Protection Insurance provided through our company superannuation fundCareer: Recognition, awards, flexibility, further education studies and internal career developmentHealth: Corporate discount with Bupa, Total Wellbeing Solution with Telus HealthTravel: Discounts with Avis, Qantas, Crown, IHG and travel agentsReferral Program: $3,000 referral payment for referring a successful new employee to Komatsu

What we are looking for:

Trade qualified Diesel Fitter / Mobile Plant MechanicPrevious field service experience within mining, construction or earthmoving equipmentStrong diagnostic and fault-finding capabilityAbility to work independently with minimal supervisionStrong communication and customer relationship skillsCurrent MR Driver’s LicenceExperience with Komatsu equipment highly regarded

Ready to get started? Simply hit the apply now button!

Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is committed to a workplace where women can thrive.