Emergency Department and Switchboard Administration Officer

Employment Type: Permanent Full Time or Part Time

Position Classification: Administration Officer Level 3

Location: Blue Mountains District ANZAC Memorial Hospital

Remuneration: $37.27 - $38.44 per hour

Hours Per Week: Up to 38

Requisition ID: REQ685930

Applications Close: 02/09/2026

With CORE Values of Collaboration, Openness, Respect and Empowerment,

working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role.

About Us

Nepean Blue Mountains Local Health District (NBMLHD) is an exceptional environment to advance your career while enhancing your skills and expertise. As a recognised leader in the healthcare industry, we deliver a comprehensive range of public health services across the Nepean, Blue Mountains, and Lithgow Regions.

Blue Mountains District ANZAC Memorial Hospital is an acute hospital that supports a population of approximately 80,000 and is the only ANZAC Memorial hospital remaining in NSW. Easily accessible to Sydney residents, our team of clinicians, allied health, and support staff works with the community on a shared goal to maintain the delivery of high-quality healthcare in the Blue Mountains region.

Be the voice and face of two vital Blue Mountains healthcare facilities as an Emergency Department & Switchboard Administration Officer. In this role you'll play a critical frontline role supporting Blue Mountains District ANZAC Memorial Hospital and Springwood Hospital, providing exceptional customer service and ensuring patients, visitors and staff receive timely assistance when it matters most.

Working within a supportive team on a 24/7 rotating roster, you'll manage patient administration functions within the Emergency Department, facilitate hospital-wide telephony and paging services, and coordinate emergency call responses. This fast-paced role is ideal for someone who thrives under pressure, enjoys variety, and takes pride in delivering accurate, professional and compassionate service.

If you're highly organised, calm in challenging situations and passionate about supporting quality patient care, we'd love to hear from you.

Benefits available to eligible NBMLHD employees

• Accrued Day Off (ADO) for full time employees only

• Opportunity for extra tax savings through Salary Packaging

• Novated Leasing

• Great education opportunities through Education Training Service which offers over 110 courses each year

• Access to our Employee Assistance Program (EAP) for staff and family members

• Fitness Passport

NBMLHD is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, Cultural and Linguistically Diverse (CALD) people, neurodiverse individuals, and people with disabilities to apply.

NBMLHD is committed to implementing the child safe standards. For more information, please click here Child Safe Standards

For assistance with applying through the NSW Health Career Portal please click here.
 

Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.