Regional Injury Management Advisor

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

Fast paced. Innovative. Inspiring. With close to 10,000 team members and a national footprint of more than 173 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

Reporting to the National Health & Wellbeing Manager, we have an exciting opportunity for an experienced and customer-focused Regional Injury Management Advisor to join our team.

In this role, you will play a key part in strengthening Officeworks' safety and wellbeing culture by providing expert injury management and return-to-work support across our stores and Distribution Centres throughout Victoria, Tasmania, and South Australia. You will partner with leaders, team members, healthcare providers, and claims management teams to deliver positive recovery outcomes for both work-related and non-work-related injuries and illnesses.

As a trusted advisor, you will support the development and implementation of return-to-work strategies, ensuring injured team members receive the guidance and support needed to safely and sustainably return to work. You will facilitate meaningful stakeholder engagement, attend case conferences, participate in multidisciplinary reviews, and provide coaching and expert advice to leaders across the business.

Key Responsibilities

• Provide specialist injury management and return-to-work advice across multiple sites.
• Develop and implement tailored return-to-work plans that support recovery and business needs.
• Partner with injured team members, treating practitioners, site leaders, and claims managers to achieve positive outcomes.
• Proven experience managing both compensable and non-compensable medical conditions, supporting employees through recovery and sustainable return-to-work outcomes
• Attend case conferences and multidisciplinary reviews to support rehabilitation and recovery planning.
• Coach and support leaders to effectively manage injury management and return-to-work processes.
• Contribute to the ongoing development of national injury management practices and initiatives.

You are an experienced injury management professional who is passionate about supporting people through recovery and helping create safer, healthier workplaces. A confident self-starter, you build strong relationships with ease and are confident influencing and collaborating with a diverse range of stakeholders.

To be successful in this role, you will bring:

• A minimum of five years' experience in Injury Management, Rehabilitation, Workplace Health, or Workers Compensation.
• A current Return to Work Coordinator certification (preferred).
• Strong working knowledge of injury management, rehabilitation, and return-to-work practices.
• Demonstrated experience managing cases across multiple locations and stakeholder groups.
• Exceptional communication, coaching, and relationship-building skills.
• The ability to work autonomously while managing competing priorities in a fast-paced environment.
• Experience within a self-insured organisation will be highly regarded.

Most importantly, you are motivated by helping people thrive and share our commitment to creating a workplace where our team members are empowered to care, stay safe, and live their best life.

If you’re searching for an organisation that’s truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks and let’s make bigger things happen – for all of us!  We celebrate our teams’ uniqueness by offering genuine team member benefits to the Officeworks family:

• We’re all about giving you the flexibility you need to keep things balanced to suit your individual needs. 
• Enjoy generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands.
• Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
• Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family
• We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs
• Our Flexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia
• Take advantage of outstanding learning and development programs to support your career growth
• Explore fantastic career opportunities across the broader Wesfarmers Group.

At Officeworks, we operate best when our team represents the communities we serve.  We proudly commit to providing a safe and supportive work environment for our team.  We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.