Community Engagement Coordinator

CFA is an emergency service that places the community at the centre of everything we do. We work to protect lives and property across Victoria, every hour of the day.

Our organisation is made up of employees working alongside more than 51,000 volunteers. We value the different skills, experience and viewpoints that people bring, because they strengthen how we operate and support the services Victorians rely on.

We aim to be a workplace where people feel supported to do meaningful work, develop professionally and contribute to outcomes that matter to the people and places we serve.

To learn more about who we are and the work we do, visit our About Us page.

About the Role

This ongoing opportunity is ideal for someone who brings energy, enthusiasm, diplomacy and a strong drive for results.

As the Community Engagement Coordinator, you will strengthen communication and collaboration between CFA stakeholders in the field and internal teams, supporting the delivery of community engagement and education programs across the region.

You will coordinate and support the delivery of regional and district business plans, provide advice on community risk and vulnerability, and contribute to community safety service delivery. The role also oversees the monitoring, evaluation and reporting of engagement and education programs, using insights and feedback to identify opportunities to improve programs and services.

A detailed position description is attached.

About you

We are seeking an open-minded individual with strong emotional intelligence, including empathy and self-awareness, who can work effectively with a diverse range of stakeholders.

You will bring strong project coordination capability, well-developed analytical skills, and excellent written and verbal communication. Your ability to build strong working relationships and collaborate with both internal and external stakeholders will be key to success in this role.

Experience working in rural communities will be highly regarded. You will also demonstrate strong organisational and time management skills, along with the ability to lead, mentor and support casual and volunteer members.  Qualifications or experience in Education or Community Engagement will be highly regarded.

The successful candidate will have access to a CFA pool car for travel and after-hours work.

Why choose CFA

• Meaningful Purpose: Your contribution truly makes a difference
• Work-Life Balance: Paid parental leave, generous leave provisions
• Growth Opportunities: Learning and development
• Flexibility: Hybrid work options with flexible work arrangements
• Discounts: Emergency Memberlink discounts on various services
• Wellbeing Focus: Healthy for Life programs, flu vaccinations
• Member Assistance Program: Access support across 8 service pathways 

Your Application

Click the ‘Apply' button to access our online application portal. You will be prompted to provide your personal and contact details and to respond to employment-related questions. When applying for a position with CFA, please include a cover letter and resume that clearly demonstrate your qualifications, experience and the key attributes and skills relevant to the role.

Pre-employment Checks

Offers of employment will only be made to candidates who are able to successfully complete a Nationally Coordinated Criminal History Check, Working Rights Check and hold a valid Working with Children Check.  You will also be required to provide at least two professional references.

Applications close: 11:59pm 2 September 2026.

CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves.  First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply. 

If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email recruitment@cfa.vic.gov.au

The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014.   You can view our Privacy Statement here. For access and correction of the information we have collected, contact recruitment@cfa.vic.gov.au