Case Manager - Youth Services Intake

What is Youth Services?

Youth and Community Services is comprised of several programs that offer support to vulnerable young people and their families across the Loddon Campaspe area.  These programs include youth support services, homelessness services, adolescent and family mediation services, early intervention/reunification services, education re-engagement, community engagement and other youth focused programs. These programs are aimed to actively engage vulnerable young people (and their families where appropriate) to ensure their immediate and longer-term safety, stability and wellbeing are promoted, including positive health, educational, emotional, and social outcomes.

What am I going to be asked to do?

Intake is the first point of contact or re-contact with our services. All young people/families wishing to access service or re-service must come through intake.

Intake involves the collection of basic demographic information about a young person, their supports, their goals, the reason for referral, contact details, verbal consent for the use, storage and reporting of their personal information and confirmation they will voluntarily engage in the program.

The skills we want you to use day to day:  

• A demonstrated ability to develop partnerships, liaise and consult effectively.
• Commitment to systems maintenance and enhancement.
• A sound knowledge of assessment skills.
• Well developed interpersonal communication skills including experience in effective dispute resolution and diffusing and sensitivity around personal information.
• A good knowledge of and a trauma informed approach.
• Sophisticated understanding of the legislative, policy and practice environment of Out of Home Care and a passion for learning.

Make it work:

• A salary at SCHCADS level 5 which equates to around $105,557 plus super.
• Flexible through the increments up to 5.3 (dependent upon experience).
• Based at our office in Bendigo.
• Part time, 0.8, 4 days per week.
• Fixed term to February 26th 2027.
• We take the Health and Wellbeing of our people seriously offering a Well Worth It! Program, EIP and EAP.
• Access to discounted health insurance as well!
• A diverse and inclusive workplace for you to feel safe, acknowledged and included.
• Our people are our biggest asset, we will support you to progress your career with a dedicated L&D team.
• A workplace with Rainbow Tick Accreditation and DCA Inclusive Employer recognition.

What our people say- “AV is an organisation where if you want to challenge yourself or explore opportunities, you don’t have to leave to do that. There are so many great people, programs and services, so it’s an organisation where you have great conditions for growth and development”.

Ready to take the next step:

Click apply wherever you see the advert which will take you to our careers page or open up the application portal, click apply and submit your resume with a cover letter through the portal. Describe your passion for working with vulnerable children, young people and their families and your motivation to apply.

We use generic position descriptions that describe an overall account of the program not specific to this role:  Case Manager Youth Services PD YS E AW5 012025 V1.2 (7).pdf

For further enquiries contact Cam Turnbull via email at cam.turnbull@anglicarevic.org.au to arrange a catch up.

Please apply as soon as possible as we will be reviewing applications as they come in. The closing date is Sunday 6th September.

Please Note: It is mandatory for the successful applicant to hold a current Working with Children Check and be prepared to undergo a National Criminal History Check prior to commencement.

Anglicare Victoria acknowledges Aboriginal people as the traditional custodians of the land on which we operate. We commit to working respectfully to honour their ongoing cultural and spiritual connections to this country.

Diversity and inclusivity are important to Anglicare Victoria and we are committed to ensuring our workplace and services reflect this.  Everyone is welcome at Anglicare Victoria, regardless of age, ethnicity, cultural background, gender, sexual orientation, religious affiliation and physical ability.