Receptionist & Sales Assistant

We are a leading promotional products supplying company and seeking a friendly, organized, and customer-focused Receptionist & Sales Assistant to join our team. The successful candidate will be responsible for managing front desk operations, providing excellent customer service, handling administrative duties, and supporting sales activities to ensure a positive customer experience and contribute to business growth.

Key Responsibilities of the role:

• Greet and welcome visitors, clients, and customers in a professional manner.

• Answer and direct incoming phone calls and emails.

• Handle incoming and outgoing freight, deliveries, and correspondence.

• Provide administrative support including filing, data entry, and document management.

• Assist customers with product and service inquiries.

• Support the sales team with quotations, orders, invoices, and follow-ups.

• Maintain customer records and update Xebra system.

• Process sales transactions and handle cash or electronic payments where required.

• Follow up with existing customers to ensure satisfaction and encourage repeat business.

• Assist in promotional activities, events, and marketing campaigns.

Qualifications & Skills:

• Previous experience in reception, customer service, sales support, or administrative roles preferred.

• Experience in administration or sales are an advantage.

• Excellent verbal and written communication skills.

• Strong interpersonal and customer service skills.

• Good organizational and time management abilities.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

• Ability to multitask and work effectively in a fast-paced environment.

• Professional appearance and positive attitude.

Key Competencies:

• Customer-focused approach

• Attention to detail

• Problem-solving skills

• Teamwork and collaboration

• Professionalism and reliability

• Sales awareness and persuasion skills

Remuneration / Benefits:

• Permanent part time role of 35 hours per week, with $30 per hour plus superannuation

• Free parking

• Training will be provided